"How reliable is the 2011 Ford Fusion Hybrid?"

"Based on 166 NHTSA complaints, the 2011 Ford Fusion Hybrid has a median complaint mileage of 73220 miles. The most common issue is Steering."

"What are common problems with the 2011 Ford Fusion Hybrid?"

"The most frequently reported component in NHTSA complaints for the 2011 Ford Fusion Hybrid is Steering, accounting for a significant portion of the 166 total complaints filed."

2011 Ford Fusion Hybrid: Reliability Data

Source: NHTSA — 166 complaints

166

Total Complaints

73,220mi

Median Mileage

Steering

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

56,280 25th Percentile

73,220 Median Mileage

99,150 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering

Air Bags

Service Brakes

Engine

Electrical System

Power Train

Electronic Stability Control (Esc)

Body

Vehicle Speed Control

Fuel/Propulsion System

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"AT 38,000 MILES JUST OVER THE MANUFACTURE WARRANTY HAD EXPIRED THE DRIVER'S DOOR INSIDE HANDLE NO LONGER OPENS THE DOOR FROM THE INSIDE. THE WAY YOU MUST EXIT THE VEHICLE IS TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE WHICH IS A SAFETY ISSUE. IF THE VEHICLE WERE INVOLVED IN AN ACCIDEN..."

"SERVICE POWER STEERING NOW AND SERVICETRACT MESSAGE DISPLAYED, STEERING WHEEL WAS VERY STIFF AND I COULDN'T STEER CAR. MY CAR HAD TO BE TOWED TO A FORD DEALERSHIP AND THEY TOLD ME PROBLEM WAS DUE TO A PRE-EXISTING DEFECT. *TR"

"INDICATOR LIGHT "WRENCH" CAME ON TO INFORM ME OF AN ISSUE. THEN SHORTLY THEREAFTER, A LIGHT CAME ON THAT SAID "SERVICE ACCUTRAC" (TRACTION CONTROL SYSTEM). I TOOK THE CAR TO THE DEALER WHO THEN TOLD ME THAT THE POWER STEERING GEAR HAD TO BE REPLACED AND THAT THE TRACTION CONTROL HAD TO BE REPROGR..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 43 complaints

25th: 60,500 mi Median: 80,500 mi 75th: 99,672 mi

Air Bags 34 complaints

Median: 59,000 mi

Service Brakes 21 complaints

25th: 62,500 mi Median: 71,825 mi 75th: 99,037 mi

Engine 12 complaints

25th: 48,500 mi Median: 73,220 mi 75th: 110,500 mi

Electrical System 11 complaints

25th: 67,152 mi Median: 73,626 mi 75th: 98,200 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 34 FL: 22 VA: 13 TX: 12 PA: 10 GA: 10 MI: 8 OR: 5 WI: 5 NY: 5

Ford Fusion Hybrid — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2010	637	84,500	Steering	13
2012	134	47,000	Steering	7
2013	171	46,300	Power Train	1
2014	89	35,678	Steering	5
2015	65	46,792	Steering	7
2016	66	27,700	Engine	0
2017	96	42,000	Power Train	13
2018	76	66,000	Power Train	12
2019	40	47,600	Engine	6

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28