2011 Ford Fusion: Reliability Data

Source: NHTSA — 3633 complaints
3633
Total Complaints
66,000mi
Median Mileage
STEERING
Top Issue
114
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,000 25th Percentile
66,000 Median Mileage
104,958 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
1390
AIR BAGS
328
ENGINE
276
POWER TRAIN
261
VEHICLE SPEED CONTROL
254
ELECTRICAL SYSTEM
194
FUEL/PROPULSION SYSTEM
176
SERVICE BRAKES
168
UNKNOWN OR OTHER
104
ELECTRONIC STABILITY CONTROL (ESC)
93

Severity Assessment

114
Crashes
13
Fires
66
Injuries
1
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE THROTTLE BODY. THE VE..."
"2011 FORD FUSION. CONSUMER WRITES REGARDING FRONT SEAT HEAD RESTRAINTS. CONSUMER STATES THEY EXTEND TOO FAR FORWARD OF THE SEATBACK WHEN THE SEAT IS IN THE POSITION FOR DRIVING *TGW THE CONSUMER STATED THE RESTRAINT WAS CONSTANTLY PUSHING HIS HEAD FORWARD. WHEN THE SEATBACK WAS IN THE FULL UPRIGHT..."
"I BOUGHT A 2011 FORD FUSION ON NOV. 26, 2010. THE DAY I BROUGHT IT HOME, THE PROBLEMS STARTED. IT BANGS SO HARD INTO REVERSE THAT IT FEELS LIKE SOMEONE RAN INTO THE CAR WITH A BULLDOZER. IT HAS DEAD SPOTS IN THE ACCELERATION, AND OFTEN GOES ABOVE 5000 RPM WHEN SHIFTING JUST GOING DOWN A NORMAL FLAT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28