"How reliable is the 2011 Ford Flex?"

"Based on 174 NHTSA complaints, the 2011 Ford Flex has a median complaint mileage of 82000 miles. The most common issue is STEERING."

"What are common problems with the 2011 Ford Flex?"

"The most frequently reported component in NHTSA complaints for the 2011 Ford Flex is STEERING, accounting for a significant portion of the 174 total complaints filed."

2011 Ford Flex: Reliability Data

Source: NHTSA — 174 complaints

174

Total Complaints

82,000mi

Median Mileage

STEERING

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

41,250 25th Percentile

82,000 Median Mileage

120,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING

ENGINE

POWER TRAIN

UNKNOWN OR OTHER

ELECTRICAL SYSTEM

SEATS

SERVICE BRAKES

WHEELS

ENGINE AND ENGINE COOLING

FUEL/PROPULSION SYSTEM

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"CAR SHUT OFF COMPLETELY WHILE DRIVING. IT HAS HAPPENED TWICE ONCE ON THE HIGHWAY AND ONCE ON A RESIDENTIAL STREET WHILE MAKING A LEFT HAND TURN BOTH TIMES POWER STEERING WAS GONE. TOOK CAR TO DEALER AND THEY CANNOT FIND ANYTHING BECAUSE IT DID NOT LEAVE A SIGNATURE. THE CAR HAS BEEN IN THE DEALERSHI..."

"A FRIEND OF MINE RECENTLY PURCHASED A 2011 FORD FLEX. UPON BRINGING IT HOME WE DECIDED TO LET MY CHILDREN INSIDE THE VEHICLE TO "CHECK IT OUT" AS MY OLDER SON WOULD SAY. WHEN MY YOUNGEST SON, 18 MONTHS AT THE TIME ENTERED THE SECOND ROW OF THE CAR, HE WENT TO REACH FOR THE SEAT BELT( TRYING TO BE CO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STEERING 55 complaints

25th: 77,500 mi Median: 118,000 mi 75th: 140,500 mi

ENGINE 25 complaints

25th: 60,771 mi Median: 90,000 mi 75th: 116,000 mi

POWER TRAIN 15 complaints

25th: 34,750 mi Median: 63,012 mi 75th: 121,250 mi

UNKNOWN OR OTHER 11 complaints

25th: 56,500 mi Median: 62,512 mi 75th: 77,250 mi

ELECTRICAL SYSTEM 9 complaints

25th: 46,250 mi Median: 67,500 mi 75th: 95,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 37 MI: 23 NY: 10 FL: 10 MA: 8 OH: 7 MO: 7 IL: 7 VA: 5 IN: 5

Who Files Complaints?

0.6%

Original Owners

99.4%

Second+ Owners

Ford Flex — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2009	271	55,000	ENGINE	18
2010	181	68,731	STEERING	11
2012	89	60,012	STEERING	5
2013	770	62,000	ELECTRICAL SYSTEM	20
2014	323	64,500	STEERING	17
2015	112	45,000	STEERING	0
2016	103	55,000	ELECTRICAL SYSTEM	5
2017	50	70,000	SUSPENSION	3
2018	60	51,497	UNKNOWN OR OTHER	12
2019	238	49,000	BACK OVER PREVENTION	4

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28