2011 Ford Escape Hybrid: Reliability Data
Source: NHTSA — 46 complaints
46
Total Complaints
75,000mi
Median Mileage
STEERING
Top Issue
4
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
33,000
25th Percentile
75,000
Median Mileage
113,000
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
STEERING
13
VEHICLE SPEED CONTROL
8
POWER TRAIN
5
ENGINE
4
SERVICE BRAKES
4
FUEL/PROPULSION SYSTEM
3
UNKNOWN OR OTHER
3
WHEELS
1
ELECTRICAL SYSTEM
1
AIR BAGS
1
Severity Assessment
4
Crashes
0
Fires
1
Injuries
0
Deaths
Sample Complaint Reports
"I PURCHASED MY VEHICLE FROM TEXAS MOTORS FORD, FORT WORTH, TX ON OR ABOUT JULY 13, 2011. APPROXIMATELY THREE MONTHS LATER, I BEGAN HAVING TROUBLE WITH THE VEHICLE WHEN, ON OCTOBER 24, 2011, AFTER COMING TO A STOP IN MY GARAGE, THE VEHICLE SWITCHED FROM ELECTRIC POWER TO GAS POWER AND LUNGED FORWARD..."
"DROVE 2011 FORD ESCAPE HYBRID INTO PARKING SPACE AND CAME TO A COMPLETE STOP. FRONT WHEELS WERE TURNED SLIGHTLY TO THE RIGHT AS A RESULT OF TURNING INTO THE PARKING SPACE. CAR SUDDENLY LUNGED FORWARD, WENT UP AND OVER CURB IN FRONT OF CAR, AND HIT A PARKED CAR SEVERAL FEET AWAY BEFORE VEHICLE COUL..."
"AT 40-45 MPH HEAR WHEEL BEARING NOISE. DEALER CONFIRMED AND BOTH RIGHT FRONT BEARINGS (MAIN AND CARRIER) REPLACED BY FORD DEALER. STILL HAD NOISE AFTER REPLACEMENT. DEALER CONFIRMED THAT THE CARRIER BEARING JUST REPLACED WAS BAD. REPLACED CARRIER BEARING AGAIN BUT STILL HAVING SAME NOISE. DEALE..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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