2011 Ford Escape: Reliability Data

Source: NHTSA — 1867 complaints
1867
Total Complaints
52,000mi
Median Mileage
STEERING
Top Issue
50
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,000 25th Percentile
52,000 Median Mileage
89,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
400
POWER TRAIN
263
FUEL/PROPULSION SYSTEM
253
ENGINE
248
VEHICLE SPEED CONTROL
244
ELECTRICAL SYSTEM
109
UNKNOWN OR OTHER
55
FUEL SYSTEM, GASOLINE
30
SUSPENSION
30
STRUCTURE:BODY
29

Severity Assessment

50
Crashes
12
Fires
54
Injuries
0
Deaths

Sample Complaint Reports

"I CLOSED THE REAR HATCH OF THE ESCAPE AND THE REAR GLASS EXPLODED. THE CAR WAS IN THE DRIVEWAY OF MY HOUSE AND THE GLASS WENT EVERYWHERE, COVERING THE CARGO AREA OF THE VEHICLE AND THE DRIVEWAY. THERE WAS NOTHING EVEN CLOSE TO TOUCHING THE GLASS INSIDE OR OUTSIDE OF THE CAR WHEN IT SHATTERED. I R..."
"THIS IS A MORE DETAILED DESCRIPTION OF THE OCCURRENCE: I WAS ABOUT TO LEAVE WORK, TEMPERATURE AT 27 F. I LOADED GEAR IN MY TRUNK OF THE VEHICLES NOT USING THE RAISED GLASS OPTION, BUT THE FULL DOOR. UPON CLOSING THE DOOR, THE REAR WINDSHIELD SHATTERED AND THE GLASS FELL ON MY HAND ON THE WAY DOW..."
"TL*THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED ON THREE DIFFERENT OCCASIONS AFTER SLOWING DOWN TO MAKE A LEFT OR RIGHT TURN THE VEHICLE STARTED TO COAST AND STALL. THE VEHICLE WOULD NOT ACCELERATE TO THE NORMAL SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BU..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28