2011 Ford Edge: Reliability Data

2526
Total Complaints
56,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
28
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
56,000 Median Mileage
83,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
681
SERVICE BRAKES
256
UNKNOWN OR OTHER
254
EXTERIOR LIGHTING
186
STRUCTURE:BODY
182
ENGINE
179
POWER TRAIN
168
VEHICLE SPEED CONTROL
87
STRUCTURE:BODY:DOOR
79
FUEL/PROPULSION SYSTEM
57

Severity Assessment

28
Crashes
6
Fires
10
Injuries
0
Deaths

Sample Complaint Reports

"BEFORE LEAVING MY HOME, I TRIED UNSUCCESSFULLY TO PROGRAM THE BUILT-IN GPS TO GUIDE ME TO MY DESTINATION. AFTER DRIVING APPROXIMATELY 12 MILES, I STOPPED AT A REST STOP. UPON RESTARTING MY VEHICLE, THE ENTIRE ELECTRONIC DISPLAY INCLUDING RADIO, CLIMATE CONTROL, BACK-UP CAMERA, GPS AND OTHER SAFETY F..."
"MY FORD TOUCH VOICE COMMANDS THAT CONTROL HANDS-FREE PHONE, CLIMATE, NAVIGATION, AND AUDIO DO NOT WORK RELIABLY AND CONSISTENTLY CAUSING INCREASED DRIVER DISTRACTION AND FRUSTRATION EITHER IN PARKED POSITION OR AT HIGHWAY SPEED. ACTUAL VOICE COMMANDS THAT WORK VARY FROM SPECIFIC COMMAND LISTS IN MAN..."
"THIS IS A PREEMPTIVE COMPLAINT, AS I THANKFULLY HAVE NOT HAD AN ACCIDENT YET. THE MYFORDTOUCH SYSTEM IN ALL 2011 FORD MOTOR CO VEHICLES ARE DEFECTIVE. THE SYSTEM HAS A MULTITUDE OF DEFECTS, BUT THE SAFETY RELATED DEFECT IS THAT THE SYSTEM CAN SPONTANEOUSLY REBOOT AT ANY TIME WITH NO WARNING TO THE D..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28