2011 Ford Crown Victoria: Reliability Data
Source: NHTSA — 32 complaints
32
Total Complaints
37,002mi
Median Mileage
STEERING
Top Issue
3
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
18,555
25th Percentile
37,002
Median Mileage
112,683
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
STEERING
12
SEATS
4
SUSPENSION
4
ENGINE
3
POWER TRAIN
2
SERVICE BRAKES
1
WHEELS
1
STRUCTURE
1
EXTERIOR LIGHTING
1
UNKNOWN OR OTHER
1
Severity Assessment
3
Crashes
0
Fires
0
Injuries
0
Deaths
Sample Complaint Reports
"RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB"
"I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT. THIS BOLSTER IS NOT ADJUSTABL..."
"THE HEADRESTS ON THE 2011 FORD CROWN VICTORIA ARE CAUSING THE OFFICERS TO HAVE NECK PROBLEMS. THE HEADREST IS SO LARGE AND DOES NOT ADJUST FORWARD AND BACKWARD, IT IS PUSHING THEIR HEADS FORWARD AND DOWN, AS YOU KNOW THEY SPEND AT LEAST 8 HOURS IN THEIR VEHICLES EACH SHIFT. SINCE WE HAVE PURCHASED..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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