2011 Dodge Journey: Reliability Data

Source: NHTSA — 252 complaints
252
Total Complaints
66,636mi
Median Mileage
SERVICE BRAKES
Top Issue
11
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,875 25th Percentile
66,636 Median Mileage
103,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
47
ELECTRICAL SYSTEM
41
ENGINE
29
STEERING
22
POWER TRAIN
16
UNKNOWN OR OTHER
14
AIR BAGS
14
EXTERIOR LIGHTING
8
VEHICLE SPEED CONTROL
7
ELECTRONIC STABILITY CONTROL (ESC)
7

Severity Assessment

11
Crashes
6
Fires
21
Injuries
0
Deaths

Sample Complaint Reports

"TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS DRIVEN ON AN INCLINE, THE VEHICLE WOULD ABNORMALLY ROLL BACKWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND THE MANUFACTURER WAS CONTACTED WHO ALSO OFFERED NO ASSISTANCE. THE VEHICLE ..."
"1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN T..."
"1. TWO AND HALF YEAR OLD TODDLER FELL INSIDE THE CAR IN THE 2ND ROW ISLE. 2. INSIDE SEAT RAILS ARE NOT COVERED AS THE OUTSIDE ONES THAT ARE CLOSER TO THE PASSENGER DOORS. THE POTENTIAL OF HAPPENING AGAIN IS VERY HIGH. IT'S CONSEQUENCES SUFFERED FOR THIS NEGLIGENCE IS THE TODDLER NEEDED TO BE TAKEN T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28