2011 Cadillac Srx: Reliability Data

574
Total Complaints
76,000mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
23
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

44,000 25th Percentile
76,000 Median Mileage
105,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
189
SUSPENSION
59
ELECTRICAL SYSTEM
38
SERVICE BRAKES
35
UNKNOWN OR OTHER
31
POWER TRAIN
29
ENGINE
25
STRUCTURE:BODY
18
AIR BAGS
17
VISIBILITY/WIPER
15

Severity Assessment

23
Crashes
1
Fires
33
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING MY 2011 CADILLAC SRX, AWD PREMIUM EDITION WITH LESS THAN 1000 MILES ON THE ODOMETER I EXPERIENCED THIS PROBLEM. DRIVING AT INTERSTATE SPEED WITH THE CRUISE CONTROL SET AT 74 MPH. THE TRANSMISSION SUDDENLY FELT LIKE IT SHIFTED ITSELF INTO NEUTRAL, TACHOMETER RED LINED AT 6950 RPM, AND I..."
"REAR SUSPENSION OVER THE SMALLEST DROP IN PAVEMENT SMOOTHNESS CAUSES HEAVY NOISE WHICH FEELS LIKE IT'S BOTTOMING OUT, THE NOISE IS EXTREMELY LOUD AND DISCONCERTING. ALL PASSENGERS SO FAR HAVE COMMENTED ON IT. CADILLAC SAYS THIS IS NORMAL (THE BOTTOMING OUT SOUND) THIS IS DEFINITELY NOT ACCEPTABLE ..."
"TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT WHENEVER HE DROVE OVER ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD BOUNCE EXCESSIVELY. THE FAILURE RECURRED WHEN DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28