2011 Buick Lacrosse: Reliability Data
Source: NHTSA — 241 complaints
241
Total Complaints
55,900mi
Median Mileage
ENGINE
Top Issue
27
Crash Reports
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
12,490
25th Percentile
55,900
Median Mileage
92,323
75th Percentile
What Fails?
Most reported component issues from NHTSA complaints.
ENGINE
29
ELECTRICAL SYSTEM
25
SUSPENSION
25
POWER TRAIN
18
SERVICE BRAKES
17
VISIBILITY/WIPER
14
UNKNOWN OR OTHER
12
STEERING
12
VEHICLE SPEED CONTROL
9
AIR BAGS
9
Severity Assessment
27
Crashes
2
Fires
19
Injuries
0
Deaths
Sample Complaint Reports
"UPON LEAVING DEALERSHIP AFTER PURCHASE OF NEW CAR, TURNED RIGHT TO EXIT AND TRANSMISSION JUMPED INTO NEUTRAL, ALMOST REAR-ENDED. THOUGHT I MAY HAVE HIT SHIFTER. ANOTHER TURN FROM STOP AND TRANS JUMPED INTO NEUTRAL DURING TURN WHILE ENTERING TRAFFIC. JUST MISSED BEING HIT AND PERHAPS KILLED. MANUALLY..."
"WE BOUGHT A NEW 2011 BUICK LACROSSE CXS 11-15-10, DROVE IT 200 MILES AND THE FRONT SUSPENSION FAILED IN COSTCO PARKING LOT AT 10 MPH AND NO IMPACT. THE RIM POPPED OPEN AT THE CENTER SEAM CREATING A BIG OVAL OPENING THAT LOCKED UP ON THE BRAKE CALIPER, STOPPING THE WHEEL WHICH SNAPPED THE TIE ROD END..."
"2011 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH KEYLESS PUSH BUTTON START FEATURE SYSTEM *TGW THE CONSUMER STATED THE MANUAL DESCRIBED THE METHOD TO MOVE THE TRANSMISSION LEVER FROM PARK TO NEUTRAL WITHOUT STARTING THE ENGINE, FOR THE PURPOSE OF TOWING THE VEHICLE OR MOVING IT WITHOUT STARTING T..."
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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