2010 Toyota Matrix: Reliability Data

55
Total Complaints
41,000mi
Median Mileage
AIR BAGS
Top Issue
10
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

18,175 25th Percentile
41,000 Median Mileage
71,750 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
26
STEERING
3
VEHICLE SPEED CONTROL
3
SERVICE BRAKES, ELECTRIC
2
SERVICE BRAKES, HYDRAULIC
2
SERVICE BRAKES
2
UNKNOWN OR OTHER
2
ENGINE
2
EQUIPMENT
1
AIR BAGS:SIDE/WINDOW
1

Severity Assessment

10
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"BRAKES DO NOT WORK (NO BRAKE FORCE TO WHEELS) FIRST SECOND OF BRAKING WHEN COLD IN HUMID WEATHER CONDITIONS FOR EXAMPLE AFTER STANDING STILL OVERNIGHT IN TEMPERATURES BETWEEN 0 AND 10 C. HAVE HAPPENED REPEATEDLY AND IS UNSAFE FOR EXAMPLE AT CROSSING OTHER ROAD. THIS IS SECOND VEHICLE OF THIS MODEL..."
"2010 TOYOTA MATRIX PURCHASED BRAND NEW NOVEMBER OF 2009 WITH ONLY 5 MILES READING ON THE ODOMETER. ALTHOUGH THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE I AM VERY CONCERNED ABOUT TWO OPERATIONAL ISSUES: STEERING ON HIGHWAYS AT HIGHWAY SPEED AND BRAKES NOT ENGAGING. ON STRAIGHTAWAYS THIS VEHIC..."
"2010 TOYOTA MATRIX PURCHASED BRAND NEW NOVEMBER OF 2009 WITH ONLY 5 MILES READING ON THE ODOMETER. ALTHOUGH THERE HAS BEEN NO ACCIDENT WITH THIS VEHICLE I AM VERY CONCERNED ABOUT TWO OPERATIONAL ISSUES: STEERING ON HIGHWAYS AT HIGHWAY SPEED AND BRAKES NOT ENGAGING. ON STRAIGHTAWAYS THIS VEHIC..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

AIR BAGS 26 complaints
25th: 40,000 mi Median: 69,186 mi 75th: 72,000 mi
VEHICLE SPEED CONTROL 3 complaints
Median: 40,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 18 NY: 5 NC: 4 KS: 4 FL: 3 OH: 3 SC: 3 GA: 3 MA: 3 AR: 2

Toyota Matrix — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200331425
200417526
200526014
200621225
200710916
2008569
200922444

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28