2010 Mercedes-Benz Sprinter 2500: Reliability Data

Source: NHTSA — 20 complaints
20
Total Complaints
57,000mi
Median Mileage
AIR BAGS
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

35,000 25th Percentile
57,000 Median Mileage
99,482 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
4
EXTERIOR LIGHTING
2
ELECTRICAL SYSTEM
2
STEERING
2
FUEL/PROPULSION SYSTEM
2
UNKNOWN OR OTHER
1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1
STRUCTURE:BODY
1
FUEL SYSTEM, DIESEL
1
TIRES:TREAD/BELT
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"OUR 2010 MERCEDES-BENZ (MB) 2500 SPRINTER VAN AT 57,000 HAD A CHECK ENGINE LIGHT TURN ON. WE TOOK IT TO THE DEALER AND THEY REST THE COMPUTER AND TOOK IT FOR A TEST DRIVE. UPON RETURNING FROM THE TEST DRIVE THEY TOLD US EVERYTHING WAS FINE. TWO DAYS LATER THE LIGHT TURNED ON AGAIN AND THE MOTOR RUNS..."
"DURING AND AFTER RAIN VEHICLE LEAKS WATER (LIKE A WATER FALL ) THRU THE CEILING VENTS IN THE REAR OF THE CAR, DRENCHING ANY ONE WHO IS SEATED IN THE 1ST OR 2ND ROWS, SOME TIME THE DRIVER SEAT AND PASSENGER ALSO GET SOAKED WHILE DRIVING IF YOU BRAKE OR MAKE A TURN. *TR"
"MY EMERGENCY EXIT WINDOW IS FALLING OUT... THE GLUE THAT HOLDS THE WINDOW IN THE HINGE HAS COME LOOSE.. I LOOKED UP HERE @ THE RECALL.GOV SITE TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS... I TOOK MY SPRINTER VAN INTO THE DEALERSHIP TO HAVE IT REPAIRED, AND THEY SAID THERE IS NO RECALL ON MY WIN..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28