2010 Mercedes-Benz S400: Reliability Data

25
Total Complaints
65,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,000 25th Percentile
65,000 Median Mileage
101,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
10
FUEL/PROPULSION SYSTEM
3
ENGINE
3
UNKNOWN OR OTHER
2
ENGINE AND ENGINE COOLING
1
EQUIPMENT:APPLIANCE:AIR CONDITIONER
1
ELECTRONIC STABILITY CONTROL (ESC)
1
POWER TRAIN
1
SUSPENSION
1
VEHICLE SPEED CONTROL
1

Severity Assessment

0
Crashes
0
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"PURCHASED A MERCEDES BENZ S400 HYBRID LAST YEAR WITH 20,000 MILES DRIVEN. THIS CAR RETAILS NEW FOR $119,000. THE CAR HAS NOW BEEN IN THE SHOP AT EWING MERCEDES BENZ OF PLANO SINCE MAY 2013 OVER 6 TIMES FOR THE SAME ENGINE LIGHT AND CODE. THEY ARE UNABLE TO REPAIR THE VEHICLE AFTER EXTENSIVE TESTING ..."
"PURCHASED A MERCEDES BENZ S400 HYBRID LAST YEAR WITH 20,000 MILES DRIVEN. THIS CAR RETAILS NEW FOR $119,000. THE CAR HAS NOW BEEN IN THE SHOP AT EWING MERCEDES BENZ OF PLANO SINCE MAY 2013 OVER 6 TIMES FOR THE SAME ENGINE LIGHT AND CODE. THEY ARE UNABLE TO REPAIR THE VEHICLE AFTER EXTENSIVE TESTING ..."
"FIRST TROUBLE: ENGINE DID NOT START ON 11/13/2010. THE TROUBLE HAPPENED WITHIN THE FIRST MONTH AFTER DELIVERY. TWO REPAIRMEN ON THE ROAD SERVICE SHOWED AND COULD NOT FIX THE PROBLEM. THIRD REPAIRMAN WHO SAID AS THE NUMBER-ONE REPAIRMAN ON THE ROAD SERVICE FINALLY FIXED THE PROBLEM, TAKING ABOUT 3 HO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28