2010 Ford Fusion Hybrid: Reliability Data

637
Total Complaints
84,500mi
Median Mileage
Steering
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,937 25th Percentile
84,500 Median Mileage
120,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Steering
136
Air Bags
134
Service Brakes
75
Power Train
47
Engine
46
Vehicle Speed Control
45
Fuel/Propulsion System
38
Electrical System
28
Service Brakes, Hydraulic
16
Unknown Or Other
16

Severity Assessment

13
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD..."
"I WAS DRIVING ON THE FREEWAY AND HAD JUST EXITED TO A SURFACE STREET. THE VEHICLE SUDDENLY SLOWED DOWN AND WOULDN'T GO OVER 15 MILES PER HOUR. A RED TRIANGLE AND A MESSAGE APPEARED ON THE INSTRUMENT PANEL. IT SAID SOMETHING LIKE YOU MAY NOW SAFELY PULL OVER AND COME TO A STOP. THANKFULLY I W..."
"DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Steering 136 complaints
25th: 72,500 mi Median: 96,395 mi 75th: 132,500 mi
Air Bags 134 complaints
25th: 58,000 mi Median: 71,000 mi 75th: 100,000 mi
Service Brakes 75 complaints
25th: 69,850 mi Median: 99,000 mi 75th: 119,125 mi
Power Train 47 complaints
25th: 58,150 mi Median: 75,250 mi 75th: 100,214 mi
Engine 46 complaints
25th: 59,212 mi Median: 76,950 mi 75th: 106,907 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 118 FL: 61 TX: 59 VA: 49 MI: 24 MD: 22 WA: 22 PA: 22 MA: 19 GA: 18

Who Files Complaints?

1.7%
Original Owners
98.3%
Second+ Owners

Ford Fusion Hybrid — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20111667
20121347
20131711
2014895
2015657
2016660
20179613
20187612
2019406

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28