2009 Toyota Matrix: Reliability Data

224
Total Complaints
23,000mi
Median Mileage
AIR BAGS
Top Issue
44
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,000 25th Percentile
23,000 Median Mileage
61,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
76
VEHICLE SPEED CONTROL
35
STEERING
21
ENGINE
11
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
10
SERVICE BRAKES, HYDRAULIC
9
UNKNOWN OR OTHER
8
ELECTRICAL SYSTEM
8
ENGINE AND ENGINE COOLING
7
SERVICE BRAKES
5

Severity Assessment

44
Crashes
1
Fires
25
Injuries
0
Deaths

Sample Complaint Reports

"AS A OWNER OF A BRAND NEW 2009 TOYOTA MATRIX, I WAS RECENTLY HIT BY A BICYCLE RIDER RIDING HIS BIKE IN A OPPOSITE DIRECTION ON A SIDE WALK. HE HIT MY FRONT BUMPER AND THE BUMPER WAS SLIGHTLY DAMAGED. THE BIKE RIDER HAD MINOR INJURIES. THE POLICE ISSUED THE RIDER A CITATION FOR RIDING HIS BIKE IN THE..."
"THE 2009 TOYOTA MATRIX HAS A SAFETY ISSUE IN MY OPINION. I BOUGHT MY MATRIX (NEW) FROM DOWNEAST TOYOTA IN BREWER, MAINE, ON OCTOBER 6, 2008. WHILE DRIVING THIS CAR DURING A TEST DRIVE IN THE PROXIMITY OF THE DEALERSHIP ABOUT 60 DAYS PRIOR TO MY PURCHASE, THERE CAME A TIME WHEN I HAD DO MAKE A LEFT..."
"I SIGNED UP A LEASE WITH HUDSON TOYOTA FOR A MATRIX 2009 PRESUMABLY A BRAND NEW ONE. I SIGNED THE PAPERS AND BROUGHT IT HOME ON SEPT.3,2008. I DRIVE IT TO NYC ON SEPT.4,5,6 THEN IT WAS PARKED ON MY DRIVEWAY THE WHOLE DAY ON SEPT.7. ON SEPT.9,IT WAS DEAD. I CALLED SERVICE AND DESCRIBED THEM THE PROB..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28