2009 Smart Fortwo: Reliability Data

139
Total Complaints
38,500mi
Median Mileage
POWER TRAIN
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

17,600 25th Percentile
38,500 Median Mileage
62,419 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

POWER TRAIN
27
ENGINE
19
UNKNOWN OR OTHER
18
ELECTRICAL SYSTEM
14
ENGINE AND ENGINE COOLING
9
STRUCTURE:BODY
8
FUEL/PROPULSION SYSTEM
8
WHEELS
5
AIR BAGS
5
TIRES
4

Severity Assessment

4
Crashes
21
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"I HAVE A 2009 SMART FOR TWO PASSION MODEL ON 7/21 I WENT TO GO INTO A PARKING PLACE AT A SMALL SHOPPING AREA AND THE BRAKES SLOWED ME DOWN BUT WOULD NOT ALLOW ME TO COME TO A COMPLETE STOP. I WAS GOING VERY SLOW BUT COULD NOT STOP THUS I HIT THE WINDOW OF A FURNITURE STORE. IT BROKE THE WINDOW AND T..."
"SIX WEEKS OUT OF WARRANTY - I WAS DRIVING ALONG & ALL OF A SUDDEN, THE CAR SEEMS TO THINK IT'S IN NEUTRAL, WON'T LET ME CHANGE GEARS - WAS ONLY ABLE TO COAST TO A SAFE AREA OFF THE HIGHWAY. ANY GEAR I SHIFTED TO KEPT COMING ACROSS THE DASH AS THE NEUTRAL POSITION. ONCE I TURNED THE CAR OFF, IT WOULD..."
"I AM HAVING A PROBLEM WITH MY 2009 SMART FORTWO PASSION'S TRANSMISSION. WE PICKED UP OUR CAR ON SATURDAY FOR THE FOLLOWING PROBLEM: I WAS DRIVING ALONG & ALL OF A SUDDEN, THE CAR SEEMS TO THINK IT'S IN N. EVEN CHANGING THE GEARS PROMPTS AN "N" IN THE GEAR POSITION. ONCE I TURNED THE CAR OFF, IT WOUL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28