"How reliable is the 2009 Mercury Milan?"

"Based on 251 NHTSA complaints, the 2009 Mercury Milan has a median complaint mileage of 86409 miles. The most common issue is SERVICE BRAKES."

"What are common problems with the 2009 Mercury Milan?"

"The most frequently reported component in NHTSA complaints for the 2009 Mercury Milan is SERVICE BRAKES, accounting for a significant portion of the 251 total complaints filed."

2009 Mercury Milan: Reliability Data

Source: NHTSA — 251 complaints

251

Total Complaints

86,409mi

Median Mileage

SERVICE BRAKES

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

50,000 25th Percentile

86,409 Median Mileage

111,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES

AIR BAGS

SERVICE BRAKES, HYDRAULIC

VEHICLE SPEED CONTROL

UNKNOWN OR OTHER

ENGINE

POWER TRAIN

STRUCTURE:BODY

EQUIPMENT

ELECTRICAL SYSTEM

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"THE ANGLE OF THE HEADREST ARE SO EXTREME THAT THERE IS ALWAYS TERRIBLE PRESSURE ON MY NECK. THE HEADREST IS ALSO SO LARGE THAT IT BLOCKS MY VIEW WHEN LOOKING OVER MY SHOULDER FOR TRAFFIC. I'M AFRAID THAT I WILL MISS A CAR BECAUSE IT IS BLOCKED OUT BY THE HEADREST. THIS IS VERY DANGEROUS! I'VE AL..."

"TL* THE CONTACT OWNS A 2009 MERCURY MILAN. IN SUNNY WEATHER, HE EXPERIENCES DIFFICULTY SEEING THE DISPLAY ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THE ENTIRE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE..."

"I OWN A 2009 MERCURY MILAN. I BROUGHT IT IN TO THE DEALER ON FEBRUARY 4 2010. THE COMPLAINT WAS THAT I WAS HEARING A NOISE UPON BRAKING IN FORWARD OR REVERSE. THE DEALERSHIP SAID THAT THEY FOUND THE NOISE. THE BRAKE PADS IN THE REAR BRAKE CALIPER WERE SLIDING BACK AND FORTH IN THE BRACKET. I WAS A..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

SERVICE BRAKES 99 complaints

25th: 68,455 mi Median: 95,000 mi 75th: 112,000 mi

AIR BAGS 85 complaints

25th: 58,500 mi Median: 80,000 mi 75th: 123,162 mi

SERVICE BRAKES, HYDRAULIC 15 complaints

25th: 33,000 mi Median: 98,000 mi 75th: 152,951 mi

VEHICLE SPEED CONTROL 10 complaints

25th: 15,750 mi Median: 61,500 mi 75th: 106,706 mi

UNKNOWN OR OTHER 6 complaints

25th: 35,250 mi Median: 55,650 mi 75th: 92,949 mi

Where Are Complaints Coming From?

Top states by complaint count.

PA: 31 FL: 24 MI: 21 NJ: 17 OH: 17 NY: 15 NC: 11 SC: 11 IL: 10 TX: 9

Who Files Complaints?

3.6%

Original Owners

96.4%

Second+ Owners

Mercury Milan — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
2006	250	84,000	AIR BAGS	7
2007	504	89,750	AIR BAGS	22
2008	520	89,111	AIR BAGS	31
2010	1428	55,650	STEERING	54
2011	257	52,000	STEERING	1

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28