2009 Lexus Is: Reliability Data

Source: NHTSA — 55 complaints
55
Total Complaints
40,000mi
Median Mileage
VEHICLE SPEED CONTROL
Top Issue
6
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

11,750 25th Percentile
40,000 Median Mileage
78,134 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VEHICLE SPEED CONTROL
10
UNKNOWN OR OTHER
10
VISIBILITY/WIPER
5
AIR BAGS
4
ENGINE
3
EXTERIOR LIGHTING
3
STRUCTURE:BODY
2
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2
STRUCTURE
2
ELECTRICAL SYSTEM
2

Severity Assessment

6
Crashes
0
Fires
4
Injuries
0
Deaths

Sample Complaint Reports

"THIS WAS A LOANER CAR. THE GAS PEDAL STUCK ON THE FLOOR. THE HEAVY RUBBER MAT CAUGHT THE EDGE OF THE GAS PEDAL AND HELD IT DOWN ON THE FLOOR. I WAS ABLE TO SHIFT TO NEUTRAL (DON'T KNOW HOW THE ENGINE DIDN'T BLOW UP), BRAKE THE CAR TO A STOP, SHIFT TO PARK AND SHUT ENGINE OFF. I SAW THIS MORNING ON T..."
"THIS WAS A LOANER CAR. THE GAS PEDAL STUCK ON THE FLOOR. THE HEAVY RUBBER MAT CAUGHT THE EDGE OF THE GAS PEDAL AND HELD IT DOWN ON THE FLOOR. I WAS ABLE TO SHIFT TO NEUTRAL (DON'T KNOW HOW THE ENGINE DIDN'T BLOW UP), BRAKE THE CAR TO A STOP, SHIFT TO PARK AND SHUT ENGINE OFF. I SAW THIS MORNING ON T..."
"THE REAR AXLE VIBRATES ON MY LEXUS IS 250, CAUSING SERIOUS VISIBILITY ISSUES IN THE REAR VIEW MIRROR AND A VERY UNSTABLE RIDE AT HIGHWAY SPEEDS.. THE LEXUS SERVICE MANAGER SAYS THAT THIS PROBLEM ALSO EXISTED IN 2008 AND 2007 LEXUS MODELS. SO THEY ACKNOWLEDGE THE PROBLEM BUT REFUSE TO DO ANYTHING ABO..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28