2009 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 195 complaints
195
Total Complaints
62,360mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
9
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

40,000 25th Percentile
62,360 Median Mileage
90,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
46
POWER TRAIN
23
ENGINE
22
VEHICLE SPEED CONTROL
12
AIR BAGS
11
STEERING
11
UNKNOWN OR OTHER
10
WHEELS
10
STRUCTURE:BODY
7
FUEL/PROPULSION SYSTEM
5

Severity Assessment

9
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"TL*THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, IT ROLLS BACKWARDS WHEN PLACED INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER FOUR TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS DUE TO AN ENGINEERING DEFICI..."
"MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED..."
"MOST OF THE TIME THE HORN WILL NOT SOUND. YOU HAVE TO POUND ON IT MANY MANY TIMES FOR IT TO SOUND. BY THAT TIME THE EMERGENCY IS PAST. JEEP HAS SAID IT IS THE SAME ON ALL 2009 JEEPS. *TR THE CONSUMER STATED THE VEHICLE WOULD SHUT OFF, AFTER IT WAS STARTED. THE IGNITION SWITCH WAS REPLACED. UPDATED..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28