2009 Ford Escape Hybrid: Reliability Data

Source: NHTSA — 192 complaints
192
Total Complaints
86,500mi
Median Mileage
STEERING
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

54,000 25th Percentile
86,500 Median Mileage
116,617 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
67
ENGINE
24
SERVICE BRAKES
21
VEHICLE SPEED CONTROL
17
POWER TRAIN
15
ELECTRICAL SYSTEM
11
FUEL/PROPULSION SYSTEM
9
SERVICE BRAKES, HYDRAULIC
8
UNKNOWN OR OTHER
4
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2

Severity Assessment

7
Crashes
4
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"ON SEPTEMBER 11, 2009 I WAS INVOLVED IN A REAR-END COLLISION. I WAS HIT FROM BEHIND BY A TOWING TRUCK WHILE I WAS STOPPED AT A RED LIGHT. I SPUN AROUND AND WENT INTO THE INTERSECTION. THERE WAS SIGNIFICANT DAMAGE TO MY VEHICLE, A 2009 FORD ESCAPE HYBRID. UPON INSPECTION I NOTED THAT THE BACK OF ..."
"BRAKES FAILED AT LOW SPEED WITH BRAKES FEELING LIKE THERE WAS NO PRESSURE. THE 3 LIGHTS FOR THE BRAKING SYSTEM WERE ON WHEN THIS EVENT OCCURRED. *TR"
"WE PURCHASED THE CAR NEW ON AUGUST 11, 2009. ON OR ABOUT SEPTEMBER 18, 2009 WHILE TRAVELING DOWN A STEEP HILL AT APPROXIMATELY 25 TO 30 MPH WE LOST BRAKE POWER. SPECIFICALLY, THERE WAS NO RESPONSE AS BRAKE FOOT MOVED 2/3 OF THE WAY TO THE FLOOR. IN LAST 1/3 OF THE WAY AS BRAKING FOOT MOVED TO AND..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28