2009 Dodge Journey Awd: Reliability Data

Source: NHTSA — 247 complaints
247
Total Complaints
61,750mi
Median Mileage
Electrical System
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,000 25th Percentile
61,750 Median Mileage
89,987 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Electrical System
47
Service Brakes, Hydraulic
33
Power Train
23
Service Brakes
19
Air Bags
17
Engine
17
Unknown Or Other
13
Tires
12
Wheels
9
Steering
7

Severity Assessment

1
Crashes
10
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"I HAVE A 2009 DODGE JOURNEY R/T WHICH HAS LED COURTESY LAMPS OVER HEAD AND UNDER THE DASH ON BOTH SIDES AS WELL AS A REAR DOME. THE OVERHEAD DOME AND FRONT LED'S ARE CONTROLLED BY OPENING THE DOORS AS MOST COURTESY LAMPS ARE. HOWEVER THE UNDER THE DASH COURTESY LAMPS ARE CONTROLLED WITH THE DASH INS..."
"REDUCED BRAKING CAUSED BY WORN FRONT ROTORS AND FRONT BRAKE PADS FROM PREMATURELY WEARING OUT IN 13 MONTHS OF USE. ROTORS WORN BEYOND REPAIR (CANNOT BE RESURFACED) AND PADS WORN COMPLETELY. APPEARS TO BE DESIGN AND PRODUCT FAILURE. BRAKING SYSTEM MAYBE INADEQUATE FOR THE LOAD OF THE VEHICLE CAUSI..."
"HAVE HAD A 2009 JOURNEY SINCE AUGUST 2008. AT ABOUT THE ONE-YEAR MARK, THE VEHICLE BEGAN AN ODD NOISE WHEN TURNING HARD LEFT. THE DEALER REPLACED A PS RESERVOIR, BUT THE NOISE IS STILL OFTEN EVIDENT. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Electrical System 47 complaints
25th: 57,231 mi Median: 74,000 mi 75th: 96,851 mi
Service Brakes, Hydraulic 33 complaints
25th: 13,408 mi Median: 20,000 mi 75th: 25,000 mi
Power Train 23 complaints
25th: 43,000 mi Median: 77,000 mi 75th: 96,000 mi
Service Brakes 19 complaints
25th: 40,000 mi Median: 74,000 mi 75th: 89,950 mi
Air Bags 17 complaints
Median: 79,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

NY: 27 OH: 23 MD: 18 MI: 16 IN: 15 PA: 14 MO: 11 WV: 9 CA: 9 CO: 9

Who Files Complaints?

0.8%
Original Owners
99.2%
Second+ Owners

Dodge Journey Awd — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
20101630

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28