2009 Dodge Journey: Reliability Data

Source: NHTSA — 2088 complaints
2088
Total Complaints
65,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
71
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

28,375 25th Percentile
65,000 Median Mileage
100,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
741
AIR BAGS
265
SERVICE BRAKES, HYDRAULIC
187
ENGINE
149
SERVICE BRAKES
106
POWER TRAIN
87
UNKNOWN OR OTHER
84
STEERING
71
TIRES
33
VEHICLE SPEED CONTROL
33

Severity Assessment

71
Crashes
53
Fires
50
Injuries
3
Deaths

Sample Complaint Reports

"TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT IN..."
"TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTER WILL AUTOMATICALLY MOVE OUT OF POSITION WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS WHEN THE CONTACT SLIGHTLY TAPPED THE GEAR SHIFTER, WHICH CAUSED THE VEHICLE TO SHIFT IN..."
"2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND R..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28