2009 Buick Lacrosse: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"PURCHASED A 2009 BUICK LACROSSE IN FEB 09 FOR MY WIFE - AT VARIOUS TIMES ABOUT 6 EVENTS HAVE HAPPENED ALL TOGETHER WITH A STRONG ALCOHOL ODOR COMING INTO THE INTERIOR. THE SMELL IS STRONG AND CAUSES HER NOSE, EYE AND THROAT TO BURN. THIS PAST WEEKEND - SHE DROVE IT TO VA BEACH, VA WITH FAMILY AN..."
"I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DE..."
"2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Buick Lacrosse — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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