2009 Buick Lacrosse: Reliability Data

146
Total Complaints
60,000mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
5
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

43,650 25th Percentile
60,000 Median Mileage
87,527 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
45
ELECTRICAL SYSTEM
29
AIR BAGS
27
VEHICLE SPEED CONTROL
9
FUEL/PROPULSION SYSTEM
5
ENGINE
5
SERVICE BRAKES
3
ELECTRONIC STABILITY CONTROL (ESC)
3
POWER TRAIN
3
EXTERIOR LIGHTING:HEADLIGHTS
2

Severity Assessment

5
Crashes
8
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"PURCHASED A 2009 BUICK LACROSSE IN FEB 09 FOR MY WIFE - AT VARIOUS TIMES ABOUT 6 EVENTS HAVE HAPPENED ALL TOGETHER WITH A STRONG ALCOHOL ODOR COMING INTO THE INTERIOR. THE SMELL IS STRONG AND CAUSES HER NOSE, EYE AND THROAT TO BURN. THIS PAST WEEKEND - SHE DROVE IT TO VA BEACH, VA WITH FAMILY AN..."
"I HAD COMPLETELY STOPPED MY VEHICLE IN A PARKING AREA AT A CONDOMINIUM COMPLEX WHERE I WAS DELIVERING A MEAL TO MY NEPHEW WHO RESIDES THERE. BECAUSE I HAD JUST RECENTLY LEARNED THAT SOMEONE FROM MY COMMUNITY WAS DYING FROM AN ENCEPHALITIS-INFECTED MOSQUITO AND I AM VERY PRONE TO MOSQUITO BITES, I DE..."
"2009 BUICK LACROSSE. CONSUMER STATES PROBLEMS WITH VEHICLE AIR BAGS. CONSUMER STATES IT WOULD SHOW AIR BAGS OFF ABOUT ONCE A WEEK OR SO FOR A SHORT TIME AND KEEPS GETTING WORSE MORE OFTEN.*TGW"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

EXTERIOR LIGHTING 45 complaints
25th: 42,000 mi Median: 55,000 mi 75th: 87,054 mi
ELECTRICAL SYSTEM 29 complaints
25th: 43,150 mi Median: 64,000 mi 75th: 85,000 mi
AIR BAGS 27 complaints
25th: 40,481 mi Median: 49,036 mi 75th: 63,750 mi
VEHICLE SPEED CONTROL 9 complaints
25th: 51,250 mi Median: 62,578 mi 75th: 86,162 mi
FUEL/PROPULSION SYSTEM 5 complaints
25th: 71,230 mi Median: 84,000 mi 75th: 100,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

MI: 12 OH: 11 NY: 9 TX: 9 FL: 7 PA: 7 MD: 6 IL: 6 MN: 5 NC: 5

Who Files Complaints?

4.1%
Original Owners
95.9%
Second+ Owners

Buick Lacrosse — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200541113
200638328
20073269
200834216
20102759
201124127
201229715
20131965
20148912
2015546
2016573
2017410

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28