2004 Volkswagen Passat: Reliability Data

348
Total Complaints
68,000mi
Median Mileage
Engine And Engine Cooling
Top Issue
12
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

38,000 25th Percentile
68,000 Median Mileage
97,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Engine And Engine Cooling
33
Automatic Transmission
22
Fuel/Propulsion System
22
Fuel System, Gasoline
21
Seat Heater/Cooler
20
Engine
18
Engine
18
Electrical System
16
Seats
15
Structure
9

Severity Assessment

12
Crashes
31
Fires
27
Injuries
0
Deaths

Sample Complaint Reports

"WHEN COMING TO A COMPLETE STOP OR WHILE CRUISING, THE VEHICLE LURCHES FORWARD. THE DEALER RECALIBRATED THE COMPUTER CHIP IN THE ACCELERATOR PEDAL AND ALSO REPLACED THE TRANSMISSION CONTROL MODULE. AFTER THE REPAIRS, THE PROBLEM CONTINUED. *PH THE TRANSMISSION MADE A CLUNK NOISE, MALFUNCTIONED ..."
"WHEN COMING TO A COMPLETE STOP OR WHILE CRUISING, THE VEHICLE LURCHES FORWARD. THE DEALER RECALIBRATED THE COMPUTER CHIP IN THE ACCELERATOR PEDAL AND ALSO REPLACED THE TRANSMISSION CONTROL MODULE. AFTER THE REPAIRS, THE PROBLEM CONTINUED. *PH THE TRANSMISSION MADE A CLUNK NOISE, MALFUNCTIONED ..."
"VOLKSWAGEN PASSATT 2004. VEHICLE WINDSHIELD WIPERS ARE DESIGNED WITH A GROOVE IN THE RUBBER THAT HOLDS SNOW AND ICE AND CAUSES ICE BUILDUP ON THE WIPER. IN SNOW AND FREEZING RAIN THE WIPER SURFACE CANNOT CONTACT THE WINDSHIELD RESULTING IN AN OBSTRUCTED WINDSHIELD. THIS IS A DESIGN PROBLEM AND HAPPE..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Engine And Engine Cooling 33 complaints
25th: 53,583 mi Median: 75,000 mi 75th: 102,000 mi
Automatic Transmission 22 complaints
25th: 1,237 mi Median: 22,500 mi 75th: 83,525 mi
Fuel/Propulsion System 22 complaints
25th: 88,382 mi Median: 130,000 mi 75th: 160,580 mi
Fuel System, Gasoline 21 complaints
25th: 77,750 mi Median: 95,000 mi 75th: 102,500 mi
Seat Heater/Cooler 20 complaints
25th: 33,125 mi Median: 47,500 mi 75th: 71,962 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 50 NY: 31 FL: 25 IL: 25 TX: 21 NJ: 19 MD: 16 PA: 16 VA: 15 GA: 15

Who Files Complaints?

31.3%
Original Owners
68.7%
Second+ Owners

Volkswagen Passat — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1990500
1991300
1992604
1993908
1994360
19951424
1996480
1997571
19984767
199985415
200062513
200155720
200277215
200381518
20051729
200677924
20073407
20082403
20092099
20102267
2011275
201265815
2013102343
201477634
201538819
20161759
201717313
2018628
2020242
2021263

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28