2004 Toyota Avalon: Reliability Data

252
Total Complaints
70,000mi
Median Mileage
AIR BAGS
Top Issue
36
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

37,000 25th Percentile
70,000 Median Mileage
114,788 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
122
STEERING
24
VEHICLE SPEED CONTROL
23
ELECTRICAL SYSTEM
10
SEAT BELTS
7
AIR BAGS:FRONTAL
5
ENGINE AND ENGINE COOLING
4
UNKNOWN OR OTHER
4
ENGINE
3
FUEL SYSTEM, GASOLINE
3

Severity Assessment

36
Crashes
0
Fires
23
Injuries
4
Deaths

Sample Complaint Reports

"THE REAR WHEEL FROZE WHILE DRIVING AT 45 MPH. THIS CAUSED THE VEHICLE TO SKID 8 FEET UP IN THE AIR ON DRY PAVEMENT. THE CONSUMER SUSTAINED BRUISES ALL OVER HIS BODY AND RECEIVED 20 STITCHES IN HIS ELBOW . *JB *NM"
"WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A BRUSHING SOUND COMING FROM THE STEERING COLUMN. THE DEALER HAS EXAMINED THE VEHICLE ON TWO OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK WHEN THE A/C WAS RUNNING THE VEHICLE WOULD DIE AS WAS UNABLE TO BE DUPLICATED, THE TRUNK GAS..."
"WHILE DRIVING AT ANY SPEED, THE CONSUMER HEARD A BRUSHING SOUND COMING FROM THE STEERING COLUMN. THE DEALER HAS EXAMINED THE VEHICLE ON TWO OCCASIONS AND WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK WHEN THE A/C WAS RUNNING THE VEHICLE WOULD DIE AS WAS UNABLE TO BE DUPLICATED, THE TRUNK GAS..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

AIR BAGS 122 complaints
25th: 60,000 mi Median: 92,847 mi 75th: 125,750 mi
STEERING 24 complaints
25th: 41,539 mi Median: 71,986 mi 75th: 116,000 mi
VEHICLE SPEED CONTROL 23 complaints
25th: 14,000 mi Median: 53,082 mi 75th: 75,000 mi
ELECTRICAL SYSTEM 10 complaints
25th: 110,000 mi Median: 120,000 mi 75th: 130,000 mi
SEAT BELTS 7 complaints
25th: 70,000 mi Median: 120,000 mi 75th: 130,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 26 CA: 21 MD: 20 NY: 19 VA: 17 IN: 15 TX: 13 NJ: 12 PA: 11 IL: 9

Who Files Complaints?

13.1%
Original Owners
86.9%
Second+ Owners

Toyota Avalon — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1995928
199612111
199715517
199820529
199911322
200022052
200116843
200214844
200335168
200530350
200644973
200731163
200841731
200911012
2010516
201113020
20123511
201318621
20141238
20156313
2016336
20183112
2019906
2021282

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28