2004 Suzuki Grand Vitara Xl-7: Reliability Data

21
Total Complaints
44,600mi
Median Mileage
AIR BAGS
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

28,000 25th Percentile
44,600 Median Mileage
70,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
9
ELECTRICAL SYSTEM
4
AIR BAGS:FRONTAL
2
POWER TRAIN:AUTOMATIC TRANSMISSION
1
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
1
EQUIPMENT
1
SEATS
1
EXTERIOR LIGHTING
1

Severity Assessment

1
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"WHILE SHIFTING THE TRANSMISSION, IT WOULD DOWN SHIFT TO A LOWER GEAR ON ITS OWN. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR AN INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS OPERATING AS DESIGNED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB"
"DRIVING SOUTH ON INTERSTATE 81 (MILE MARKER 109-110) SEVERAL CARS, INCLUDING MYSELF, LOST CONTROL OF THEIR VEHICLES (HYDROPLANING) THROUGH THIS SECTION OF THE HIGHWAY. IT WAS APPARENTLY A KNOWN PROBLEM AREA TO EMERGENCY PERSONNEL, POLICE AND TOW COMPANIES AND FROM TALKING TO ALL OF THEM PENN DOT RE..."
"AIR BAG LIGHT ON AND RADIO FLASHING. TOOK CAR INTO DEALER, I WAS TOLD HE KNEW EXACTLY WHAT THE PROBLEM WAS, ALREADY HAD ANOTHER VEHICLE IN EARLIER THE SAME DAY WITH THE SAME PROBLEM. PASSENGER SIDE AIR BAG SENSOR UNDER THE SEAT HAD GONE OUT. WOULD HAVE TO REPLACE THE ENTIRE BOTTOM OF THE SEAT AT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28