2004 Nissan Murano: Reliability Data

850
Total Complaints
75,000mi
Median Mileage
VISIBILITY
Top Issue
24
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

42,200 25th Percentile
75,000 Median Mileage
113,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

VISIBILITY
122
SEATS
92
POWER TRAIN
88
ELECTRICAL SYSTEM
62
POWER TRAIN:AUTOMATIC TRANSMISSION
48
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
48
LATCHES/LOCKS/LINKAGES
45
ENGINE
44
VEHICLE SPEED CONTROL
32
UNKNOWN OR OTHER
29

Severity Assessment

24
Crashes
8
Fires
36
Injuries
0
Deaths

Sample Complaint Reports

"WE BOUGHT A NEW 2004 MURANO END OF OCTOBER OF THIS YEAR - SINCE THEN NOTHING BUT MAJOR PROBLEM. WHILE DRIVING ALONG AT 60-65 - 5 TIMES THE CAR HAS SEEMED TO COME OUT OF GEAR AND SLOWING US TO A SLOW PACE THEN NO PACE OR POWER - FORTUNATELY WE'VE BEEN ABLE TO AVOID AN ACCIDENT. WE PULL CAR OVER TO TH..."
"THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE,..."
"THE QUALITY OF MY 2004 NISSAN MURANO IS NOT UP TO PAR WITH NISSAN VEHICLES. I HAVE HAD NOTHING BUT PROBLEMS SINCE I PURCHASED IT THE END OF OCTOBER. THE VEHCILE HAS BEEN TO THE DEALER 12 TIMES FOR VARIOUS ISSUES. IE WINDOW RATTLE, WINDOW NOISES, DRIVERS SEAT LOOSE, STEARING RACK BOLTS WERE LOOSE,..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28