2004 Mercedes Benz S500: Reliability Data

24
Total Complaints
98,000mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

80,250 25th Percentile
98,000 Median Mileage
106,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
5
SERVICE BRAKES
3
SUSPENSION
3
STEERING
2
AIR BAGS
2
EXTERIOR LIGHTING
2
WHEELS:LUGS/NUTS/BOLTS/STUDS
1
EQUIPMENT ADAPTIVE/MOBILITY
1
SEAT BELTS
1
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1

Severity Assessment

3
Crashes
0
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"ISSUES WITH AIRMATIC SYSTEM. WILL NOT FUNCTION PROPERLY. CAR IS SITTING TOO LOW TO THE GROUND TO DRIVE SAFELY. ISSUES WITH PUMP. *TR"
"I HAVE A 2004 MERCEDES-BENZ AND THE SEAT BELT LOOK NEW BUT WILL NOT RETRACT. I AM THE SECOND OWNER OF THE CAR. I CALLED THE COMPANY IN USA AND THEY WILL NOT REPLACE THE SEAT BELT ASSEMBLY FREE OF CHARGE BECAUSE OF THE AGE OF THE CAR. MY BELIEF THAT THE SEAT BELT IS A SAFETY COMPONENTS AND THE COMPA..."
"WHILE ATTEMPTING TO CHANGE THE DRIVER SIDE FRONT TIRE THE LUG WRENCH ITSELF FAILED. THE LUG WRENCH CAME APART LEAVING THE HEAD STILL ATTACHED TO THE LUG NUT WITHOUT THE HANDLE CAUSING FORWARD MOMENTUM INJURY TO HEAD AND SHOULDER. *TR"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28