2004 Mercedes Benz C Class: Reliability Data

20
Total Complaints
24,776mi
Median Mileage
Power Train
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

9,437 25th Percentile
24,776 Median Mileage
58,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Power Train
2
Engine And Engine Cooling
2
Tread/Belt
1
Unknown Or Other
1
Side/Window
1
Seats
1
Exterior
1
Electric Power Assist System
1
Motor
1
Power Adjust
1

Severity Assessment

2
Crashes
3
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"THIS DEFECT/CONCERN IS A GENERAL SAFETY COMPLAINT WITH RESPECT TO ALL VEHICLES WHICH SHOULD BE ADDRESSED BY ENACTMENT OF STANDARDS TO BE USED BY ALL MANUFACTURERS. MAINLY THE STANDARDIZATION OF THE LOCATION AND FUNCTION OF KEY CONTROLS AND SWITCHES ON ALL AUTOMOBILES. IN TODAYS DRIVING, DRIVERS AR..."
"THE RIGHT REAR TIRE HAS A SPLIT ABOUT 1.5 INCHES LONG PROCEEDING DIAGONALLY THROUGH THE TREAD TO NEAR THE SIDEWALL. THERE IS NO OTHER DAMAGE ON THE OUTSIDE OF THE TIRE NEAR THE SPLIT OR EVIDENCE OF CONTACT WITH ANYTHING. I DRIVE LONG DISTANCES OFTEN AND WONDER IF THIS IS SOME TYPE OF DANGEROUS DEFEC..."
"NEW 2004 C230K COUPE. DRIVERS SEAT HAD SLIGHT ROCKING MOTION FORWARD AND BACK FROM THE DAY OF PURCHASE. NOTIFIED DEALER - SAID WAS NORMAL. ROCKING MOTION GOT WORSE AND AGAIN NOTIFIED DEALER AT 5000 MILES ON ODOMETER. DEALER SAID SEAT ADJUSTER WAS COMING LOOSE FROM SEAT FRAME, APPARENTLY THE BOLT..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

Where Are Complaints Coming From?

Top states by complaint count.

FL: 6 NC: 2 IL: 2 MD: 2 TX: 1 GA: 1 MI: 1 MN: 1 LA: 1 CA: 1

Who Files Complaints?

45%
Original Owners
55%
Second+ Owners

Mercedes Benz C Class — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1995642
2001250
2002461

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28