2004 Lexus Rx: Reliability Data

56
Total Complaints
68,000mi
Median Mileage
STRUCTURE
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

34,979 25th Percentile
68,000 Median Mileage
118,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STRUCTURE
10
UNKNOWN OR OTHER
8
AIR BAGS
6
POWER TRAIN:AUTOMATIC TRANSMISSION
4
EXTERIOR LIGHTING
4
VEHICLE SPEED CONTROL
2
WHEELS
2
SERVICE BRAKES
2
ENGINE
2
SEATS
2

Severity Assessment

1
Crashes
1
Fires
1
Injuries
0
Deaths

Sample Complaint Reports

"DT*: THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS WOULD NOT ILLUMINATE FAR ENOUGH WHILE DRIVING IN THE EVENING AT A SPEED OF 70 MPH. THE VEHICLE WAS TAKEN TO THE DEALERS WHO ADJUSTED THE HEADLIGHTS BUT WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE VEHICLE IS STILL EXPERIENCING THE SAME..."
"I'M ENCOUNTERING THE SAME TRANSMISSION HESITATION , JUMPING AND REVVING WHEN SHIFTING IN THE LOWER GEARS AS MANY OTHERS HAVE REPORTED. I HAVE HAD THE SOFTWARE UPDATE WITHOUT EFFECT. THE DEALER NOW IS INSULTING ME BY CLAIMING THE USE OF REGULAR GAS MAY BE THE CAUSE. *NM"
"I LEASED A 2004 RX330 IN JANUARY, 04. IMMEDIATELY I BEGAN HAVING DIFFICULTY PREDICTING WHAT THE TRANSMISSION WAS GOING TO DO NEXT. SHIFT POINTS ALL OVER THE PLACE. THE "UPGRADE" WAS PERFORMED, PROVIDED TEMPORARY ADJUSTMENT. MERGING IS DEADLY. I THOUGHT PERHAPS I WAS SLIPPING OFF THE PEDAL, BUT ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28