2004 Lexus Es: Reliability Data

Source: NHTSA — 21 complaints
21
Total Complaints
135,000mi
Median Mileage
AIR BAGS
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

26,000 25th Percentile
135,000 Median Mileage
146,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
4
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
3
VEHICLE SPEED CONTROL
2
UNKNOWN OR OTHER
2
POWER TRAIN:AUTOMATIC TRANSMISSION
2
STRUCTURE
2
ENGINE
2
FUEL/PROPULSION SYSTEM
1
SERVICE BRAKES
1
ELECTRICAL SYSTEM
1

Severity Assessment

7
Crashes
0
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE ACCELERATED FORWARD CRASHING INTO THE FRONT WINDOW OF A CREDIT UNION. THERE WERE NO INJURIES; THERE WAS PROPERTY DAMAGE AND A POLICE REPORT WAS FILED. PRIOR TO THE INCIDENT, THE TRANSMISSION WAS HESITATING AND LURCHING FORWA..."
"THE VEHICLE SKID CONTROL (VSC) ON MY 2004 ES 330 ENGAGES ON NORMAL ROAD CONDITIONS MAKING THE VEHICLE UNPREDICTABLE AND UNSAFE. WHEN THE VSC ENGAGES THE COMPUTER TAKES OVER CONTROL OF THE ACCELERATION AND BREAKING SYSTEMS. ITS PRIMARY GOAL IS TO KEEP THE VEHICLE STRAIGHT. WHEN THE SYSTEM MALFUN..."
"TL* - THE CONTACT CALLED REGARDINGTHE 2004 LEXUS ES 330. THE CONTACT WAS TURNING INTO A PARKING SPACE AND THE CONTACT'S VEHICLE HESITATED AND THEN SUDDENLY ACCELERATED AND HIT THE VEHICLE PARKED DIRECTLY IN FRONT. THERE WERE NO WARNING INDICATORS. THE CONTACT'S VEHICLE SUSTAINED FRONT END DAMA..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28