2004 Jeep Wrangler: Reliability Data

Source: NHTSA — 281 complaints
281
Total Complaints
47,000mi
Median Mileage
STEERING
Top Issue
27
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

21,605 25th Percentile
47,000 Median Mileage
74,500 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

STEERING
66
SUSPENSION
50
ELECTRICAL SYSTEM
10
SUSPENSION:FRONT
8
POWER TRAIN:AUTOMATIC TRANSMISSION
8
UNKNOWN OR OTHER
7
FUEL SYSTEM, GASOLINE
6
TIRES
6
POWER TRAIN
6
STRUCTURE:BODY
6

Severity Assessment

27
Crashes
9
Fires
27
Injuries
2
Deaths

Sample Complaint Reports

"WHILE DRIVING AT 25 MPH CONSUMER'S VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE FRONT DRIVERS SIDE. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK"
"NEW 2004 JEEP WRANGLER SE. THE MANUAL TRANSMISSION CLUNKS CLINKS & SOMETIMES GRINDS WHEN UPSHIFTING FROM 1ST TO 2ND AND FROM 2ND TO 3RD GEAR. I WAS NEARLY REARENDED LAST WEEK. I WAS GOING UP A HILL FROM A STOP. WHEN I SHIFTED FROM 2ND TO 3RD GEAR THE SYNCROS STARTED GRINDING. NOT WANTING TO ABUSE MY..."
"LEFT FRONT AXLE SEAL LEAK. *NM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28