2004 Jeep Liberty: Reliability Data

Source: NHTSA — 1440 complaints
1440
Total Complaints
73,000mi
Median Mileage
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Top Issue
119
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,400 25th Percentile
73,000 Median Mileage
118,657 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
260
SUSPENSION
156
FUEL/PROPULSION SYSTEM
93
FUEL SYSTEM, GASOLINE
89
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
78
STRUCTURE
75
ELECTRICAL SYSTEM
71
STRUCTURE:BODY
51
STEERING
48
UNKNOWN OR OTHER
34

Severity Assessment

119
Crashes
50
Fires
98
Injuries
2
Deaths

Sample Complaint Reports

"I DISCOVERED THE RECALL ON JEEP LIBERTY ON YOUR WEB PAGE. I CONTACTED JEEP AND THEY DENY ANY KNOWLEDGE OF A RECALL. MY VEHICLE WAS MANUFACTURED 7/02 AND CLEARLY FALLS INTO THE SPECIFIED TIME FRAME ON YOUR WEB PAGE BUT JEEP DENIES THIS. MY VEHICLE WAS INVOLVED IN AN ACCIDENT IN SEPTEMBER BECAUSE MY F..."
"WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED FOR NO LOGICAL REASON. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH AN EMBANKMENT. THE VEHICLE NEVER RAN OVER ANYTHING OR HIT ANYTHING BEFORE THE MISHAP. THE CONSUMER SUFFERED A SPRAINED WRIST, A CONCUSSION AND TRAUMA TO HIS B..."
"WHILE DRIVING AT 25 MPH, THE DRIVER SIDE AIR BAG DEPLOYED FOR NO LOGICAL REASON. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH AN EMBANKMENT. THE VEHICLE NEVER RAN OVER ANYTHING OR HIT ANYTHING BEFORE THE MISHAP. THE CONSUMER SUFFERED A SPRAINED WRIST, A CONCUSSION AND TRAUMA TO HIS B..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28