2004 Gmc Sierra 2500: Reliability Data

Source: NHTSA — 175 complaints
175
Total Complaints
60,000mi
Median Mileage
SERVICE BRAKES
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

45,000 25th Percentile
60,000 Median Mileage
96,439 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
33
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
27
ELECTRICAL SYSTEM
20
SERVICE BRAKES, HYDRAULIC
16
ENGINE
9
STEERING
5
FUEL SYSTEM, DIESEL
5
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
3
TIRES
3
POWER TRAIN:AUTOMATIC TRANSMISSION
3

Severity Assessment

4
Crashes
4
Fires
5
Injuries
1
Deaths

Sample Complaint Reports

"DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLAC..."
"DT: THE CONTACT STATED WHEN APPLYING BRAKE PRESSURE AT 5 MPH OR LESS THERE WAS A LOSS OF POWER STEERING. WHEN BRAKE PRESSURE WAS RELEASED, THE POWER STEERING RETURNED. HE TOOK THE VEHICLE TO THE DEALER, WHO STATED THE SAME PUMP ACTIVATED THE POWER STEERING AND THE POWER ASSIST BRAKES;. HE REPLAC..."
"INTERMEDIATE SHAFT CONTINUES TO RATTLE. WAS FIXED UNDER WARRANTY ONCE. VEHICLE IS NOW OUT OF WARRANTY AND COST $110 TO LUBE THE SHAFT, WHICH ISN'T EVEN GUARANTEED TO FIX THE PROBLEM. MANY PEOPLE HAVE THIS PROBLEM WITH THEIR TRUCKS OVER AND OVER. GM NEEDS TO HANDLE THE PROBLEM CORRECTLY. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28