2004 Ford Excursion: Reliability Data

125
Total Complaints
82,300mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
6
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

22,500 25th Percentile
82,300 Median Mileage
101,070 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
10
ELECTRICAL SYSTEM:WIRING
8
VEHICLE SPEED CONTROL
7
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
7
ENGINE
7
ENGINE AND ENGINE COOLING:ENGINE
6
ENGINE AND ENGINE COOLING
5
FUEL SYSTEM, DIESEL
4
POWER TRAIN:AUTOMATIC TRANSMISSION
3
VISIBILITY:GLASS, SIDE/REAR
3

Severity Assessment

6
Crashes
3
Fires
7
Injuries
0
Deaths

Sample Complaint Reports

"NO HEAD REST ON REAR SEAT OF EXCURSIONS AND NO SHOULDER BELTS ON CENTER REAR SEATS. THESE SAFETY FEATURES WERE DEVELOPED SPECIFICALLY TO PREVENT CERVICAL SPINE AND LUMBAR SPINE INJURIES AND THERE IS NO EXCUSE FOR THESE BEING ABSENT. I COULD SEE FORD THEORETICALLY BEING HELD LIABLE IF PERSONS WERE I..."
"CONSUMER CHECKED THE INTERNET AND FOUND THAT THERE WERE MANY PEOPLE WHO WERE HAVING THE SAME PROBLEMS THAT HE WAS HAVING. VEHICLE COULD NOT BE ALIGNED. TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, BUT VEHICLE STILL WANDERED LEFT AND RIGHT. MECHANIC CLAIMED THERE WAS NO RESOLUTION FOR THE PR..."
"WHILE DRIVING 55 MPH LEFT REAR TIRE SIDEWALL BLEW OUT. FIRESTONE HAD BEEN CONTACTED. FIRESTONE, STEELTEX , HT26575R16. *AK THE CONSUMER STATED THE TIRES WERE RECALLED AND HAVE SINCE BEEN REPLACED. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ELECTRICAL SYSTEM 10 complaints
25th: 59,000 mi Median: 97,000 mi 75th: 101,000 mi
ELECTRICAL SYSTEM:WIRING 8 complaints
25th: 75,150 mi Median: 95,000 mi 75th: 102,240 mi
VEHICLE SPEED CONTROL 7 complaints
25th: 23,611 mi Median: 106,650 mi 75th: 135,500 mi
ENGINE AND ENGINE COOLING:ENGINE:DIESEL 7 complaints
25th: 47,000 mi Median: 78,318 mi 75th: 81,000 mi
ENGINE 7 complaints
25th: 69,500 mi Median: 82,500 mi 75th: 95,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 21 FL: 11 OH: 9 TX: 8 CO: 8 PA: 7 MO: 5 MA: 5 NJ: 4 AZ: 4

Who Files Complaints?

31.2%
Original Owners
68.8%
Second+ Owners

Ford Excursion — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200063443
200124019
200215018
20031399
2005842

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28