2004 Ford Excursion: Reliability Data
When Do Complaints Happen?
Distribution of NHTSA complaints by vehicle mileage at time of report.
What Fails?
Most reported component issues from NHTSA complaints.
Severity Assessment
Sample Complaint Reports
"NO HEAD REST ON REAR SEAT OF EXCURSIONS AND NO SHOULDER BELTS ON CENTER REAR SEATS. THESE SAFETY FEATURES WERE DEVELOPED SPECIFICALLY TO PREVENT CERVICAL SPINE AND LUMBAR SPINE INJURIES AND THERE IS NO EXCUSE FOR THESE BEING ABSENT. I COULD SEE FORD THEORETICALLY BEING HELD LIABLE IF PERSONS WERE I..."
"CONSUMER CHECKED THE INTERNET AND FOUND THAT THERE WERE MANY PEOPLE WHO WERE HAVING THE SAME PROBLEMS THAT HE WAS HAVING. VEHICLE COULD NOT BE ALIGNED. TOOK VEHICLE TO DEALER FOR AN ALIGNMENT, BUT VEHICLE STILL WANDERED LEFT AND RIGHT. MECHANIC CLAIMED THERE WAS NO RESOLUTION FOR THE PR..."
"WHILE DRIVING 55 MPH LEFT REAR TIRE SIDEWALL BLEW OUT. FIRESTONE HAD BEEN CONTACTED. FIRESTONE, STEELTEX , HT26575R16. *AK THE CONSUMER STATED THE TIRES WERE RECALLED AND HAVE SINCE BEEN REPLACED. *JB"
Source: NHTSA ODI Complaints Database. Names and identifying details omitted.
When Were Complaints Filed?
Number of complaints by the year the issue occurred.
When Does Each Component Fail?
Median mileage at complaint for top components.
Where Are Complaints Coming From?
Top states by complaint count.
Who Files Complaints?
Ford Excursion — Other Years
See how this model compares across different model years.
Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.
Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.
Data through: 2026-03-28
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