2004 Ford Crown Victoria: Reliability Data

Source: NHTSA — 175 complaints
175
Total Complaints
91,000mi
Median Mileage
EXTERIOR LIGHTING
Top Issue
4
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

61,501 25th Percentile
91,000 Median Mileage
126,295 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

EXTERIOR LIGHTING
76
ELECTRICAL SYSTEM
23
STEERING
18
WHEELS
8
EXTERIOR LIGHTING:HEADLIGHTS
6
ENGINE AND ENGINE COOLING:ENGINE
4
VEHICLE SPEED CONTROL
3
STRUCTURE:BODY
3
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
2
ENGINE AND ENGINE COOLING
2

Severity Assessment

4
Crashes
6
Fires
5
Injuries
0
Deaths

Sample Complaint Reports

"PREMATURE BEARING & AXLE WEAR ON REAR AXLES. (AXLE MAY BREAK IF NOT REPAIRED). *AK"
"TROOPER WAS ON PATROL, WHILE DRIVING, HE HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE, FELT A SHIMMY IN THE STEERING, PULLED OVER AND OBSERVED THE RT FRT TIRE WAS SUDDENLY LOW ON AIR. HE RETURNED TO STATION, PARKED THE CAR AND CONTINUED HIS PATROL IN ANOTHER CAR. WHEN HE RETURNED TO STATION, TH..."
"THE VEHICLE WAS PARKED AND TURNED OFF. FIFTEEN MINUTES LATER THE CONSUMER WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT RESPONDED AND PUT THE FIRE OUT. THE VEHICLE WAS TOTALED. *AK CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. THE MANUFACTURER WAS GOING TO SEND AN..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28