2004 Chrysler Pacifica: Reliability Data

Source: NHTSA — 1331 complaints
1331
Total Complaints
98,110mi
Median Mileage
ENGINE
Top Issue
51
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,000 25th Percentile
98,110 Median Mileage
129,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE
141
STRUCTURE:BODY
128
SUSPENSION
114
ELECTRICAL SYSTEM
87
STRUCTURE:FRAME AND MEMBERS
80
ENGINE AND ENGINE COOLING
78
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
58
STRUCTURE
56
POWER TRAIN
49
UNKNOWN OR OTHER
41

Severity Assessment

51
Crashes
42
Fires
47
Injuries
4
Deaths

Sample Complaint Reports

"SUNROOF ON 2004 CHRYSLER EXPLODED. THERE WAS NO EXTERNAL CAUSE. THE GLASS EXPLODED OUTWARD. CAR WAS ONLY 4 WEEKS OLD. DEALER DID REPLACE IS AS UNDER WARRANTY.*AK WHILE DRIVING DOWN THE HIGHWAY, CONSUMER HEARD A LOUD BANG AND THEN SAW GLASS FLYING FROM THE OUTSIDE OF THE VEHICLE. THE SUNSHADE ..."
"POWER MIRRORS NOT HOLDING MEMORY. HAVE HAD CAR IN 4 TIMES SINCE 7/16/04 AND AS OF TODAY THEY HAVE HAD MY CAR SINCE 8/14/03 (2 WEEKS). THEY HAVE REPLACED MIRRORS 3 TIMES AND NOW DO NOT KNOW HOW TO FIX PROBLEM. *AK"
"WHILE DRIVING AT 70 MPH ENGINE CHECK LIGHT CAME ON, THEN THE VEHICLE STARTED TO JERK AND STALL. DRIVER PULLED OFF THE ROAD. CONSUMER HAS CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28