2004 Chevrolet Suburban 1500: Reliability Data

Source: NHTSA — 220 complaints
220
Total Complaints
85,000mi
Median Mileage
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Top Issue
2
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

60,000 25th Percentile
85,000 Median Mileage
120,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
48
ELECTRICAL SYSTEM
35
SERVICE BRAKES
27
SERVICE BRAKES, HYDRAULIC
12
STEERING
11
VEHICLE SPEED CONTROL
10
ENGINE AND ENGINE COOLING
6
TIRES
5
POWER TRAIN:AUTOMATIC TRANSMISSION
4
WHEELS
4

Severity Assessment

2
Crashes
7
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"THE STEERING COLUMN U JOINT THAT CONNECTS TO THE STEERING BOX HAS LOOSENED CAUSING A CLUNKING IN THE STEERING WHEEL. THE U-JOINT HAS NOT FAILED AS OF THIS TIME, BUT A FAILURE OR BINDING COULD EASILY RESULT IN THE LOSS OF CONTROL OF THE VEHICLE. THE DEALERSHIPS ARE AWARE THAT THERE IS A COMMON PROBLE..."
"THE BRIDGESTONE DUELER H/T TIRES HAVE BEEN KNOWN TO HAVE WEAR (VIBRATION) ISSUES, DUE TO THE TIRES BEING A SOFTER TIRE, ACCORDING TO MANY CHEVROLET AND GMC SERVICE MANAGERS THAT I HAVE CALLED. I RECEIVED TWO TIRES, BALANCING/ROTATION FREE, BUT I HAD TO BUY TWO AS WELL. I FEEL SINCE GM DEALERSHIPS ..."
"VALVE STEM OF TIRE PRESSURE SENSOR BROKE CAUSING THE LEFT, REAR TIRE TO GO FLAT. IT BROKE WHILE I WAS ATTEMPTING TO REMOVE THE VALVE STEM CAP SO THAT I COULD CHECK MY TIRE PRESURE. IF THE FAILURE WOULD HAVE OCCURED WHILE THE VEHICLE WAS IN MOTION, IT MAY HAVE LED TO AN ACCIDENT. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28