2004 Chevrolet Silverado 3500: Reliability Data

Source: NHTSA — 46 complaints
46
Total Complaints
52,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC
Top Issue
6
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,750 25th Percentile
52,000 Median Mileage
78,575 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC
11
SERVICE BRAKES
10
FUEL SYSTEM, DIESEL
5
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
3
ENGINE
2
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2
STEERING:GEAR BOX:SHAFT SECTOR
1
SUSPENSION:REAR
1
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
1
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
1

Severity Assessment

6
Crashes
0
Fires
3
Injuries
0
Deaths

Sample Complaint Reports

"DT: CONTACT STATED WHILE DRIVING VEHICLE SHOOK AND VIBRATED. HE TOOK VEHICLE TO DEALER TO HAVE THE STEERING COLUMN SHAFT REPLACED WITH ONLY 25, 000 MILES ON THE VEHICLE. THE VEHICLE NOW HAS 54, 000 MILES. HOWEVER, THE PROBLEM RECURRED. *AK"
"TL* - THE CONTACT STATED THAT THE BRAKE PEDAL GAVE NO RESISTANCE WHEN HE APPLIED THE BRAKES, BUT THE VEHICLE DID STOP. THIS HAPPENED AT ALL SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT GM TOLD THEM THAT THIS WAS NORMAL FOR THIS TYPE OF VEHICLE. THE C..."
"2004 CHEVY 3500. SPEEDOMETER READS 75 MPH SITTING IN DRIVEWAY. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. *JB"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28