2004 Chevrolet Silverado 2500: Reliability Data

Source: NHTSA — 430 complaints
430
Total Complaints
75,000mi
Median Mileage
SERVICE BRAKES
Top Issue
23
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

50,000 25th Percentile
75,000 Median Mileage
107,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
99
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
57
SERVICE BRAKES, HYDRAULIC
54
ELECTRICAL SYSTEM
46
ENGINE
14
STEERING
13
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
10
WHEELS
9
FUEL SYSTEM, DIESEL
8
FUEL SYSTEM, GASOLINE
8

Severity Assessment

23
Crashes
11
Fires
12
Injuries
4
Deaths

Sample Complaint Reports

"THE CHEVROLET HD C2500 PICK UP TRUCK MIRROR DOES NOT EXTEND FAR ENOUGH TO ALLOW FOR PROPER VISION WHEN TOWING AN EIGHT FOOT WIDE TRAILER.***TRANSFERRED TO OVSC***. *MR *JB"
"DRIVER SIDE AIR BAG DID NOT ACTIVATE UPON A FRONT END CRASH THAT TOTALED OUT THE VEHICLE. *NM"
"REAR PASSENGER SIDE SHOCK ABSORBER LOWER MOUNT SHEARED COMPLETELY AWAY, LEAVING NO OPERABLE SHOCK ABSORBER ON THAT SIDE OF THE AXLE. *NM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28