2004 Chevrolet Silverado: Reliability Data

Source: NHTSA — 723 complaints
723
Total Complaints
45,000mi
Median Mileage
SERVICE BRAKES
Top Issue
68
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

16,000 25th Percentile
45,000 Median Mileage
80,112 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
122
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
100
ELECTRICAL SYSTEM
44
SERVICE BRAKES, HYDRAULIC
37
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
27
POWER TRAIN:AUTOMATIC TRANSMISSION
22
VEHICLE SPEED CONTROL
19
STEERING
16
TIRES
15
AIR BAGS:FRONTAL
15

Severity Assessment

68
Crashes
10
Fires
46
Injuries
4
Deaths

Sample Complaint Reports

"FRONT AXLE ASSEMBLY FAILED CAUSING THE VEHICLE TO VERE LEFT INTO A TELEPHONE POLE IN MY DRIVEWAY. I WAS TRAVELING ACCORDING TO THE COMPUTER 20 MPH.*AK"
"PURCHASED A NEW 2004 CHEVROLET SILVERADO Z71. THE FOUR WHEEL DRIVE SELECT PANEL FAILED. RETURNED THE VEHICLE TO SANDY SANSING CHEVROLET PENSACOLA, FLORIDA DEALER FOR REPAIR. THE SERVICE MANAGER STATED CHEVROLET COULD NOT FIX THE PROBLEM FOR TWO TO FIVE MONTHS BECAUSE THE PROBLEM IS A COMPUTER SOFTWA..."
"FRONT DEFROSTER WAS INOPERATIVE. AS A RESULT, THE HEAT WAS BLOCKED OFF, CAUSING IMPAIRED VISION. *AK 2004 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH FRONT DEFROSTER WHICH IS CAUSING IMPAIRED VISION. DEALER EXPLAINED TO CONSUMER THAT THE DESIGN OF THE DEFROST SYSTEM WAS TO PREVENT THE WINSHIEL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28