2004 Cadillac Escalade Esv: Reliability Data

28
Total Complaints
82,500mi
Median Mileage
AIR BAGS
Top Issue
3
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

57,699 25th Percentile
82,500 Median Mileage
133,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

AIR BAGS
4
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
3
WHEELS
3
POWER TRAIN:AUTOMATIC TRANSMISSION
2
ELECTRICAL SYSTEM
2
STEERING
2
SERVICE BRAKES
2
EQUIPMENT
1
ELECTRICAL SYSTEM:HORN
1
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
1

Severity Assessment

3
Crashes
1
Fires
2
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING AT 65 MPH, SMOKE STARTED TO COME OUT FROM THE BACK AND SIDE OF THE VEHICLE. THE CONSUMER NOTICED OIL SPLATTERED ALL OVER THE TRUNK AND THE ROAD WHEN THEY PULLED OVER. THE VEHICLE WAS TOWED TO A DEALERSHIP, AND INDICATED THAT THE SERVO WASN'T INSTALLED PROPERLY AT THE FACTORY, WHICH RE..."
"MY COMPLAINT IS WITH YOUR ASSESSMENT THAT I MIGHT GET "CONFUSED" BY INFORMAITION FURNISHED BY AUTOMAKERS REGARDING SAFETY DEFECTS PERHAPS YOU ARE A LITTLE CONFUSED ABOUT YOUR RESPONSIBILITIES. YOUR ARROGANCE ASTOUNDS ME.*AK IT APPEARS YOU ARE NO BETTER THAN THE FDA, A SORRY BUNCH OF DRUG COMPANY ..."
"THE LEFT REAR WHEEL BEARING FAILED ON A NEW 2004 CADILLAC ESCALADE ESV WHILE DRIVING ON THE FREEWAY. THE ABS AND TRACTION CONTROL WARNING LIGHTS WENT ON AND THE A SERVICE TRACTION CONTROL MESSAGE ON THE DASH. THERE WAS NO NOISE OR WARNING PRIOR. AFTER THE BEARING SEIZED, THE AXEL SNAPPED AND THE ONL..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28