2004 Cadillac Escalade: Reliability Data

Source: NHTSA — 99 complaints
99
Total Complaints
88,100mi
Median Mileage
SERVICE BRAKES
Top Issue
14
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

35,000 25th Percentile
88,100 Median Mileage
120,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES
17
ELECTRICAL SYSTEM
15
AIR BAGS
7
UNKNOWN OR OTHER
5
FUEL/PROPULSION SYSTEM
4
SEATS
4
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
4
VEHICLE SPEED CONTROL
4
POWER TRAIN:AUTOMATIC TRANSMISSION
3
ENGINE
3

Severity Assessment

14
Crashes
7
Fires
40
Injuries
0
Deaths

Sample Complaint Reports

"WHILE DRIVING AT 25 MPH DRIVER HEARD AN EXPLOSION. THE POWER BRAKES STOPPED FUNCTIONING, AND VEHICLE VEERED TO THE RIGHT. CONSUMER STATED PISTON ROD WENT THROUGH THE OIL PAN. DEALER WAS AWARE OF THE PROBLEM. *AK"
"THE NEW MODEL YEAR 03 AND 04 CADILLAC ESCALADE SUVS HAVE TOO HIGHLY MOUNTED AND POORLY DESIGNED AND OR MIS ADJUSTED HEADLIGHTS CAUSING BLINDING GLARE TO ON COMING DRIVERS OR DRIVERS IN FRONT OF THESE VEHICLES. THE EXCESSIVELY GLARING LIGHT CAUSED EYE PAIN TO OTHER DRIVERS AND TEMPORARY BLINDNESS. TH..."
"WHILE TURNING THE STEERING WHEEL IT PRODUCED A WHININNING NOISE. DEALER REPAIRED THE RACK AND PINION STEERING TWICE. HOWEVER, THE PROBLEM RECURRED. *AK"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28