2004 Cadillac Cts: Reliability Data

Source: NHTSA — 294 complaints
294
Total Complaints
53,751mi
Median Mileage
ELECTRICAL SYSTEM
Top Issue
33
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

20,000 25th Percentile
53,751 Median Mileage
94,697 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ELECTRICAL SYSTEM
34
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
32
SERVICE BRAKES
21
AIR BAGS
18
SERVICE BRAKES, HYDRAULIC
12
POWER TRAIN
12
STEERING
11
VEHICLE SPEED CONTROL
10
STRUCTURE:BODY
8
WHEELS
7

Severity Assessment

33
Crashes
1
Fires
32
Injuries
0
Deaths

Sample Complaint Reports

"WHEN APPLYING BRAKES PEDAL WOULD GO TO THE FLOOR RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. THE DEALER REPLACED THE MASTER CYLINDER BUT THE PROBLEM STILL EXISTED. THE DEALER THEN BLED THE SYSTEM . IT APPEARED THAT THE BRAKES WERE IMPROPERLY BLED DURING FACTORY ASSEMBLY*..."
"DEALERSHIP FAILED TO ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR AS STATED IN THE RECALL 03 V 346 000 FOR THE FRONT BUCKET SEAT ATTACHMENT. INSTEAD, THE DEALERSHIP INSTRUCTED THE CONSUMER TO PLACE THE RECALL LETTER IN THE GLOVE COMPARTMENT.*AK"
"PROBLEMS GETTING RECALL REPAIR ON ANCHORAGE OF SEATS PERFORMED.*MR CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP TWICE AND TO NO AVAIL WAS THE WORK PERFORMED. THE FIRST TIME, THE CONSUMER WAS TOLD THE VEHICLE WASN'T SERVICED YET. THE SECOND TIME, THE MECHANIC STOOD OUTSIDE THE VEHICLE AND STATED H..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28