2003 Workhorse Chassis: Reliability Data

Source: NHTSA — 28 complaints
28
Total Complaints
20,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC
Top Issue
1
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

6,435 25th Percentile
20,000 Median Mileage
24,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC
11
POWER TRAIN:AUTOMATIC TRANSMISSION
2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
2
SUSPENSION:FRONT:SHOCK ABSORBER
1
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
1
SUSPENSION:FRONT:CONTROL ARM
1
SERVICE BRAKES, AIR
1
POWER TRAIN
1

Severity Assessment

1
Crashes
2
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"THE GEAR SHIFT CABLE SNAPPED. THE VEHICLE WAS TOWED. THE DEALERSHIP REPAIRED THE PROBLEM. *JB THE GEAR SHIFT LEVER WAS SHIFTED FROM PARK INTO DRIVE AND SNAPPED LEAVING THE VEHICLE DISENGAGED IN PARK. *SC *JB"
"WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SHOCK ABSORBERS NEEDED TO BE REPLACED. HOWEVER THE PROBLEM STILL OCCURS. THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE ..."
"WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE SHOCK ABSORBERS NEEDED TO BE REPLACED. HOWEVER THE PROBLEM STILL OCCURS. THE ABS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE ..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28