2003 Unknown Unknown: Reliability Data

85
Total Complaints
4,166mi
Median Mileage
LATCHES/LOCKS/LINKAGES
Top Issue
7
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

3,075 25th Percentile
4,166 Median Mileage
11,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

LATCHES/LOCKS/LINKAGES
8
EXTERIOR LIGHTING:HEADLIGHTS
7
TIRES:TREAD/BELT
5
STRUCTURE:FRAME AND MEMBERS
5
EQUIPMENT
4
ELECTRICAL SYSTEM:WIRING
4
EXTERIOR LIGHTING
3
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
3
UNKNOWN OR OTHER
3
WHEELS:LUGS/NUTS/BOLTS/STUDS
2

Severity Assessment

7
Crashes
1
Fires
9
Injuries
0
Deaths

Sample Complaint Reports

"AS A RESULT OF A BID RECENTLY RECEIVED BY THE STATE OF NEW JERSEY FOR 175 SCHOOL VEHICLES, IT CAME TO OUR ATTENTION THAT VEHICLES PROPOSED TO BE MANUFACTURED BY U.S. BUS CORPORATION, 3 PAT MALONE DR., PO BOX 329, SUFFERN, NY DO NOT APPEAR TO COMPLY WITH FMVSS 301 FOR FUEL SYSTEM INTEGRITY. WHILE TH..."
"AS A RESULT OF A BID RECENTLY RECEIVED BY THE STATE OF NEW JERSEY FOR 175 SCHOOL VEHICLES, IT CAME TO OUR ATTENTION THAT VEHICLES PROPOSED TO BE MANUFACTURED BY U.S. BUS CORPORATION, 3 PAT MALONE DR., PO BOX 329, SUFFERN, NY DO NOT APPEAR TO COMPLY WITH FMVSS 301 FOR FUEL SYSTEM INTEGRITY. WHILE TH..."
"I FIND THESE HID HEADLIGHTS VERY BLINDING AND COULD CAUSE AN ACCIDENT. THEY SHOULD NOT BE ALLOWED ON AUTOS PERIOD! *NLM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

STRUCTURE:FRAME AND MEMBERS 5 complaints
Median: 11,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 23 AZ: 9 NJ: 7 OH: 4 IL: 4 FL: 4 UT: 3 NY: 3 VA: 3 RI: 2

Who Files Complaints?

36.5%
Original Owners
63.5%
Second+ Owners

Unknown Unknown — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1994230
1995372
1996272
1997548
19986210
199913710
200012914
2001649
2002656

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28