2003 Kia Sorento: Reliability Data

420
Total Complaints
72,000mi
Median Mileage
ENGINE AND ENGINE COOLING
Top Issue
13
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,000 25th Percentile
72,000 Median Mileage
115,250 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

ENGINE AND ENGINE COOLING
46
ENGINE
43
FUEL/PROPULSION SYSTEM
34
FUEL SYSTEM, GASOLINE
33
STEERING
24
ELECTRICAL SYSTEM
20
AIR BAGS
19
SUSPENSION
13
EXTERIOR LIGHTING
12
ENGINE AND ENGINE COOLING:COOLING SYSTEM
11

Severity Assessment

13
Crashes
3
Fires
17
Injuries
1
Deaths

Sample Complaint Reports

"VEHICLE DRIVESHAFT INSTALLED 180 DEGREES OUT (UPSIDE DOWN) CAUSING SEVERE VIBRATION. DRIVESHAFT TURNED 180 DEGREES. STILL HAS VIBRATION. DEALER NOT SURE OF CAUSE. DT"
"CONSUMER PURCHASED VEHICLE ON 11/25/02. VEHICLE TURNS OVER, BUT WILL NOT START. CAR HAS BEEN IN FOR SERVICE 3 TIMES. PROBLEM IS THE FUEL INJECTION PUMP, BUT DEALER CAN NOT REPAIR. TS"
"I PURCHASED A 2003 KIA SORENTO IN FEB 2003, VEHICLE SPINS OVER FOR QUITE SOMETIME AND THEN SLOWLY FINALLY TURNS OVER, I HAVE TAKEN IT INTO THE DEALER 2 TIMES NOW AND THEY HAVE SAID IT WAS THE FUEL RELAY SWITCH AND VEHICLE STILL HAS THE PROBLEM SO I AM TAKING IT INTO THE DEALER FOR THE 3RD TIME AND T..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

ENGINE AND ENGINE COOLING 46 complaints
25th: 59,455 mi Median: 71,500 mi 75th: 83,000 mi
ENGINE 43 complaints
25th: 79,739 mi Median: 118,000 mi 75th: 147,924 mi
FUEL/PROPULSION SYSTEM 34 complaints
25th: 88,212 mi Median: 113,000 mi 75th: 144,000 mi
FUEL SYSTEM, GASOLINE 33 complaints
25th: 60,980 mi Median: 82,000 mi 75th: 107,500 mi
STEERING 24 complaints
25th: 57,000 mi Median: 96,000 mi 75th: 135,000 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 51 NY: 34 CA: 26 GA: 26 VA: 23 MA: 20 PA: 17 MD: 17 IL: 14 NC: 14

Who Files Complaints?

24.8%
Original Owners
75.2%
Second+ Owners

Kia Sorento — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
200434115
200545731
200638218
200722420
200831719
2009792
2011206965
2012119432
2013128337
2014134834
201594533
2016157741
201798917
201831813
201958820
202017315
20212999
20222534
20231584
20244612
20259611

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28