"How reliable is the 2003 Jeep Grand Cherokee?"

"Based on 887 NHTSA complaints, the 2003 Jeep Grand Cherokee has a median complaint mileage of 71000 miles. The most common issue is Air Bags."

"What are common problems with the 2003 Jeep Grand Cherokee?"

"The most frequently reported component in NHTSA complaints for the 2003 Jeep Grand Cherokee is Air Bags, accounting for a significant portion of the 887 total complaints filed."

2003 Jeep Grand Cherokee: Reliability Data

Source: NHTSA — 887 complaints

887

Total Complaints

71,000mi

Median Mileage

Air Bags

Top Issue

Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

39,212 25th Percentile

71,000 Median Mileage

114,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Air Bags

245

Defroster/Defogger/Hvac System

Rotor

Seats

Electrical System

Visibility

Fan/Motor

Power Window Devices And Controls

Vehicle Speed Control

Seat Heater/Cooler

Severity Assessment

Crashes

Fires

Injuries

Deaths

Sample Complaint Reports

"TRANSMISSION CHANGED FROM PARK TO REVERSE WHILE PASSENGER WAS OUT OF VEHICLE. MR"

"HAD JUST PUT VEHICLE (LEASED) INTO PARK POSITION WITH THE ENGINE RUNNING. LEFT VEHICLE FOR A SHORT WHILE. WAS INFORMED, BY A WITNESS, THAT VEHICLE HAD BUCKED AND THEN STARTED ACCELERATING, FAST, BACKWARDS. VEHICLE THEN HIT ANOTHER VEHICLE THAT WAS PARKED. CONTACTED MANUFACTURER AND INFORMED WILL BE..."

"SUV REAR END SWAYS LEFT AND RIGHT ON SOME ROADS CAUSING LOOSE HANDLING. DT"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Air Bags 245 complaints

25th: 90,000 mi Median: 115,000 mi 75th: 168,817 mi

Defroster/Defogger/Hvac System 49 complaints

25th: 44,250 mi Median: 50,050 mi 75th: 73,423 mi

Rotor 49 complaints

25th: 10,000 mi Median: 18,000 mi 75th: 21,871 mi

Seats 44 complaints

25th: 91,159 mi Median: 117,021 mi 75th: 146,500 mi

Electrical System 42 complaints

25th: 65,948 mi Median: 99,600 mi 75th: 138,500 mi

Where Are Complaints Coming From?

Top states by complaint count.

FL: 52 NY: 50 CA: 48 TX: 46 NC: 46 IL: 45 NJ: 41 PA: 41 GA: 40 VA: 40

Who Files Complaints?

20%

Original Owners

80%

Second+ Owners

Jeep Grand Cherokee — Other Years

See how this model compares across different model years.

Year	Complaints	Median Mileage	Top Issue	Crashes
1993	784	129,000	Rotor	68
1994	775	146,000	Vehicle Speed Control	142
1995	983	115,461	Park/Neutral Start Interlock Switch	146
1996	1249	139,000	Park/Neutral Start Interlock Switch	156
1997	1432	120,000	Park/Neutral Start Interlock Switch	143
1998	1349	105,000	Park/Neutral Start Interlock Switch	194
1999	2319	80,800	Rotor	157
2000	1855	85,000	Rotor	132
2001	1128	69,000	Rotor	95
2002	1770	74,000	Air Bags	98
2004	1570	64,000	Air Bags	149
2005	2732	80,000	Electrical System	137
2006	1750	81,000	Electrical System	79
2007	1475	70,000	Electrical System	47
2008	990	76,200	Electrical System	35
2009	195	62,360	Electrical System	9
2010	171	70,000	Electrical System	18
2011	2421	64,000	Electrical System	90
2012	2308	65,000	Electrical System	72
2013	1102	66,000	Electrical System	41
2014	3365	46,865	Power Train	224
2015	1725	40,000	Power Train	179
2016	434	32,537	Power Train	45
2017	552	33,000	Engine	38
2018	1160	19,000	Electrical System	75
2019	516	31,000	Electrical System	25
2020	329	7,100	Electrical System	39
2021	643	17,500	Electrical System	34
2022	415	26,000	Electrical System	12
2023	617	13,266	Electrical System	26
2024	355	12,000	Electrical System	9
2025	87	-	Electrical System	3

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28