2003 Dodge Durango: Reliability Data

484
Total Complaints
63,472mi
Median Mileage
Upper Ball Joint
Top Issue
38
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

23,800 25th Percentile
63,472 Median Mileage
102,000 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

Upper Ball Joint
47
Electrical System
47
Exterior Lighting
23
Suspension
20
Front
18
Engine And Engine Cooling
18
Engine
15
Steering
14
Lower Ball Joint
13
Engine
12

Severity Assessment

38
Crashes
23
Fires
33
Injuries
0
Deaths

Sample Complaint Reports

"WHEN APPLYING THE BRAKES IN A PANIC STOP OR WET OR ROUGH PAVEMENT. THE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR RESULTING IN EXTENDED STOPPING AFTER INSPECTION OF THE VEHICLE BY THE DEALER. IT WAS DETERMINED THAT THE AB BRAKING PUMP HAS MALFUNCTION. PART ARE ON NATIONAL BACK ORDER."
"THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER THE VEHICLE HIT A BUMP AND ACCELERATED TO 80 MPH. *JB THE VEHICLE WOULD ALSO ACCELERATE ON ITS OWN WHEN GOING OVER HIGHWAY SEAMS AND BRIDGES. THE VEHICLE DOESN'T MAINTAIN A CONSTANT (SET) SPEED AND WILL VARY FROM 5 MPH AND SWAP TO REGAIN SET SPEED WHE..."
"THERE WERE NO PARTS AVAILABLE FOR THE DEALERSHIP TO PERFORM RECALL NUMBER B32 RELATED TO THE SENSOR MODULE. THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES (SERVICE MANAGER MATT BARTOLO FILE NUMBER 11214898). *NLM"

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

When Were Complaints Filed?

Number of complaints by the year the issue occurred.

When Does Each Component Fail?

Median mileage at complaint for top components.

Upper Ball Joint 47 complaints
25th: 17,100 mi Median: 32,000 mi 75th: 59,066 mi
Electrical System 47 complaints
25th: 80,000 mi Median: 102,000 mi 75th: 137,707 mi
Exterior Lighting 23 complaints
25th: 94,000 mi Median: 100,000 mi 75th: 127,546 mi
Suspension 20 complaints
25th: 92,375 mi Median: 135,000 mi 75th: 166,324 mi
Front 18 complaints
25th: 6,000 mi Median: 15,000 mi 75th: 62,899 mi

Where Are Complaints Coming From?

Top states by complaint count.

CA: 38 NY: 35 FL: 33 TX: 26 GA: 25 PA: 23 OH: 20 NC: 19 MD: 19 IN: 15

Who Files Complaints?

32.4%
Original Owners
67.6%
Second+ Owners

Dodge Durango — Other Years

See how this model compares across different model years.

YearComplaintsCrashes
1998155073
19993165153
20001471138
200196282
200255644
2004141965
2005199959
2006103725
200724116
20081273
2011117929
201291624
201389726
2014102130
201566038
201622130
201729615
201831716
20191924
2020640
202123217
2022766
2023394

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28