2003 Chevrolet Silverado 3500: Reliability Data

Source: NHTSA — 60 complaints
60
Total Complaints
83,000mi
Median Mileage
SERVICE BRAKES, HYDRAULIC
Top Issue
0
Crash Reports

When Do Complaints Happen?

Distribution of NHTSA complaints by vehicle mileage at time of report.

36,000 25th Percentile
83,000 Median Mileage
111,128 75th Percentile

What Fails?

Most reported component issues from NHTSA complaints.

SERVICE BRAKES, HYDRAULIC
13
SERVICE BRAKES
10
ELECTRICAL SYSTEM
5
FUEL SYSTEM, DIESEL
3
TIRES
2
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
2
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
2
FUEL/PROPULSION SYSTEM
2
ENGINE
2
EXTERIOR LIGHTING
2

Severity Assessment

0
Crashes
2
Fires
0
Injuries
0
Deaths

Sample Complaint Reports

"PAINT PEELING OFF FENDER AND ROCKER AREA. I HAD PAINT PEELING OFF THE DOOR BUT THE DEALERSHIP AND THE COMPANY REPRESENTATIVE SAW FIT TO REPAIR THAT BUT NOW IT IS CALLED PAINT CHIPS. THE PAINT IS FLAKING OFF THE VEHICLE. STONE CHIPS DO NOT FLAKE. *JB"
"DT*: THE CONTACT STATED THAT THERE WAS CLUNK IN THE STEERING SHAFT COLUMN. THE MANUFACTURER RECOMMENDED THE STEERING SHAFT BE GREASED DOWN. THERE WERE NO DIRECTIONS REGARDING THE FREQUENCY OF GREASING THE STEERING SHAFT HOWEVER THE PROCEDURE IS EXPENSIVE TO GET DONE. THE CONTACT EXPRESSED THAT TH..."
"DT*: THE CONTACT STATED THAT THERE WAS CLUNK IN THE STEERING SHAFT COLUMN. THE MANUFACTURER RECOMMENDED THE STEERING SHAFT BE GREASED DOWN. THERE WERE NO DIRECTIONS REGARDING THE FREQUENCY OF GREASING THE STEERING SHAFT HOWEVER THE PROCEDURE IS EXPENSIVE TO GET DONE. THE CONTACT EXPRESSED THAT TH..."

Source: NHTSA ODI Complaints Database. Names and identifying details omitted.

Data source: View this vehicle on NHTSA.gov | NHTSA ODI Complaints Database. Public domain.

Methodology: Complaint counts and mileage distributions are computed directly from consumer-reported NHTSA complaints. This data represents reported issues, not failure rates — vehicles without complaints are not represented. Full methodology.

Data through: 2026-03-28